M.C 海滩公园度假酒店 - 全包式

Absolument rien de positif. Personnel désagréable qui a du mal avec l’anglais - difficile de se faire comprendre. Chambres sales à l’arrivé et passage du personnel de ménage 1 jour sur 3 au cours du séjour. Les serviettes n’ont pas été changées (les mêmes tâches qu’au début…), la poussière n’a pas été faite et l’aspirateur jamais passé. L’hotel est insalubre / en ruine, j’ai l’impression qu’aucun travail d’entretien n’a été fait depuis une dizaine d’années : Plafonds qui fuient, le spa sent les égouts, chien errant qui se balade dans le hall, ascenseur n’arrivent jamais, réception sent la moisissure. La nourriture n’est pas horrible mais pas bonne non plus. Les couverts, assiettes et verres sont toujours sales. Il n’y a clairement pas assez de personnel pour prendre en charge le nombre de vacanciers. C’est dommage car hôtel parfaitement situé et l’accès à la plage est un plus.

Sono partito con la mia compagna l' ultima settimana di Settembre 2018... Avevamo molte aspettative dato che e' un hotel classificato con 5 stelle. Ma dove??? Ne avra' a dir tanto 3 stelle scarse. Camera indecente, vecchia, maleodorante e molto sporca. Avevamo prenotato una matrimoniale invece ci hanno messo due letti singoli che abbiamo provveduto ad unire ma uno era piu basso dell'altro e in mezzo c'era un vuoto impossibile da reggere. Il giorno dopo abbiamo chiesto una camera matrimoniale e il ragazzo alla reception ha provveduto a cambiarcela. Nell'altra camera assegnataci c'era si il letto matrimoniale, ma la pulizia della stessa, l'arredamento e il bagno, erano inclassificabili. Non come da foto che evidentemente erano foto di camere della parte piu "nuova" della struttura. Il cibo era indecente. Per 7 giorni abbiamo visto solo e sempre le stesse pietanze, riciclate poi il giorno dopo nel caso di avanzi del pasto precendete. Le sale da pranzo sporche, pavimento appiccicoso e tavoli apparecchiati con tovagliette americane sporche. La spiaggia privata molto trasandata e sporca... Cicche di sigarette, cartacce per terra, bicchieri di plastica gettati per terra... Non di certo un bel vedere... Per non parlare dei lettini sporchi e la maggior parte rotti. Il personale incompetente e non qualificato come si dovrebbe per un hotel classificato con 5 stelle. Insomma tutto quanto una vera delusione. Albergo che non consigliamo ad altri viaggiatori.

and staff none of them speak English they speak Russian and very rude The pool bar is in the reception area and the distance between the pool and the reception around 500 meter you sweat a bucket before you get there No choice of drinks. Vodka. Wine. Beer nothing else. constant queue only one staff behind the bar

I seriously wouldn't recommend this hotel to anyone. We wanted a nice relaxing, luxury family holiday so we picked a 5 star hotel all inclusive for the kids to have a good time and based on the high price thought that this hotel offered that- the truth was far from that. MC Beach Hotel is an old unclean hotel that should be rated a 2 star at tops. We were shocked when we requested our room be cleaned, the towels been changed and shampoo topped up that their policy was to clean the rooms only once every three days, especially since they were short on cleaners! Leaving me having to clean up on holiday-I'd probably be ok with that if they weren't charging such extortionate rates. The rooms were very unclean with mouldy baths and windows that didn't shut. We had a problem with the toilet the first night that we arrived and waited 2hrs the next day for the broken safebox to be fixed. On arrival due to a long check in we missed dinner - kids were too tired to complain. We were not given any information or directions & no beach towel cards. The food was unappealing and reused for breakfast, lunch and dinner & drinks were of very bad quality. With regards to services the pool slides were open for a number of hours and only one at a time to save money, the kids club that was advertised was not open and the evening entertainment was only on one night in the week and was poor. So my advice to you, book another hotel and forget about this one, otherwise disappointment is guaranteed.

Our stay was good. The food were not always for me but that is what you can expect from a hotel with all inclusive. The hotel is not as bad as it has been rated.