拉拉风酒店及 SPA

Tricky management I had reservations which they claimed it was not confirmed and made me buy a room then I wound up paying twice for that night The all inclusive food had no taste

I am writing to share my recent experience during my stay at Wind Of Lara Hotel, which unfortunately did not meet my expectations. Firstly, I noticed that payments are only accepted in Euros, which could pose a challenge for American guests. Upon our arrival, we encountered a manager who was quite unprofessional and unwelcoming. It was apparent that tipping significantly influenced the level of service received; without it, we felt a distinct lack of respect. Additionally, the housekeeping standards were disappointing. We found that bathrooms were not cleaned adequately, and our pillowcases were not changed over the course of five days. Moreover, we were provided with only one key card for our room, regardless of the number of guests. The dining options were also underwhelming. We experienced a lack of variety, as the same meals were repeatedly served for both lunch and dinner. Given these issues, I regret to say that I would not recommend this hotel to fellow travelers, especially those from the U.S. Our seven-night stay turned out to be quite frustrating, and I feel it did not justify the price we paid. I hope improvements can be made for future guests.

Horrible customer service, bathrooms smell and shower was ckoggedsss. please do t waste your money and time.

Horrible customer service, rude staff, bathroom showers are clogged and smell extremely bad. Please save yourself and don’t waste your money.

Wonderful resort, has everything you could ask for - mostly everything you could ask for was inclusive. Cleanliness, views, activities, food, and ambience - everything was spot on. Qualifies as a 5 star resort. The only star reason I’ve given it 4/5 is because some of the staff could be nicer and friendlier - this was missing from certain counters.

Beach are away from hotel Need to wait for the bus

Standards are not very high. It‘s a average hotel. Nothing bad to mention, but could be better

Everything perfect

All the staff where wonderful 🩵 Especially Okan he was lovely and efficient Thank you ☺️

I absolutely LOVED this hotel! The friendly staffs hospitality, care, respect was amazing. I loved the wide variety and selection of authentic dishes, the cleanliness of the food, and the amazing entertainment crew. Thank you Wind of Lara!

It’s ok. Amazing stuff!

We spent a wonderful week in this hotel. The staff was amazing, very kind and helpful in every situation. They offered a lot of services and events for adults and kids too. We really appreciated the show time every evening and the Turkish dinner two times. The hotel has a bus to take the guests to the beach but to be honest the private beach is really close so it was nice to take a walk.

Amazing!

Great place to stay

Really bad service and shocking management had money stolen the first day I arrived from the room while being in the pool. The management is really bad as every person that works there tries to charge u money for something that’s free by making up their own rules. Would never recommend someone to stay at this hotel as u will have to keep making sure you take all your stuff with you when leaving the room as other members of staff will come into your room while you not their. I booked it thinking it’s a five star hotel but not safe at all. Also all the staff is very rude with a very little understanding of English. The hotel charged me extra on the day of check out while the other manager had agreed and informed us the day before it was all sorted and just to drop the keys off. Would highly recommend to choose another hotel if you want to visit Antalya and enjoy your self instead of keep having to worry about your personal belongings. Was informed to keep stuff in the hotel save after money was stolen on the first day and couple of days later make up went missing from the safe so the staff definitely had a way into the safe also. So in simple words if you want to visit Antalya to enjoy your self book your self another hotel. As I would never be going back to this hotel!!

The hotel is nice and very clean (especially for Turkish standards!), the food was good and there was a decent selection. The drinks etc were decent, albeit you couldn't have a cocktail or anything without some sort of syrup and an incredible amount of sugar! The main drawbacks are the bedrooms—the bathrooms smelled extremely bad (of sewage), so I struggled to sleep at night. Some of the bathroom decor was unfinished—the wall was plastered but not tiled or painted. It didn't affect its use, but it felt off. Also, when I checked in, the bathroom light wasn't working. It took until the next day, midday, for someone to come out to fix it. The walls and doors were so thin that I could hear people having conversations in the next room without their voices being raised. The gap in the door to the main corridor was big, meaning I could hear noise all through the night until 2 a.m. when people went to sleep. My room was positioned close to the lifts, so the noise was intense and constant. On the last night, someone new checked in to the room next to mine and they decided to have a 'party' there—music blaring and shouting until nearly 4 am. I traveling home exhausted!!! Most staff do not speak English, so making requests, etc, is very challenging and awkward. Nonetheless, they are helpful and try their best to help if you can explain what you want. The Wi-Fi is intermittent and not great; it often concks out, especially outside by the pool. 4* hotel at the max

Staff doesn’t speak English, even if you have a complaint they don’t understand you. There is no supervision in the cafeteria or around the pool area. The room cleaning is very sloppy, they even forgot to change the bedsheet. When you call for something they are not responsive. The food in the cafeteria is not the best and a lot of flies all over. The facility is not bad but the service is horrible for a five star hotel.

Hotel is good. Great staff. However, poor internet connection in the hotel. Unless you have good roaming plan, you will suffer from internet connection. Went to a cafe next door, they didn't offer internet connection.

Staff was rude

The pictures on the site do not reflect the nature, in the nature the place is very beautiful and clean, the treatment was excellent.