格雷斯湾萨默塞特酒店

We were told that there would be a beach bbq - but they had a private event that evening, so not they had been planning it for weeks. The day before they told us the bbq was still on for guests then suddenly it was cancelled. They didn't offer other suggestions for this. All other resorts offered ability to catamaran, SUP, etc but they told us no all week bc they didn't want to bring in someone training for this. Very big disappointment. The restaurant was closed most night when we were told it would be open. Just a lot of promises that we realized were not even an option to us bc of going in now season. Otherwise it was great - beautiful rooms. Amazing pool, great beach. Love it.

Somerset is so good we almost don’t want to write a review so no one knows about it :) Just for comparison we went over the the Ritz and had dinner - it felt cold and soulless compared to the Somerset which had amazing warm families, solid amenities, unparalleled size of units, great beach access, pools for all ages and more. Staff is amazing. Tell your friends just not too many.

We just returned from a stay at Somerset and it was wonderful for a family of 4. Billy at the check in desk was very attentive during our stay making sure we had everything we needed. Nadine at the pool restaurant was great as was all of the staff.

This place is a scam!!! DO NOT STAY. I booked 3 nights and stayed one. I had woken early the first day for a tour. Only to wake up to no electrical in my room and have $300 in food spoiled in my fridge. It ruined our excursion since we couldn’t eat due to no electric. No ac. No wi fi. It’s was depressing. I checked out after one day and went to a real resort!!! The electric was on in the office and the hallways however not in rooms. I guess this resort rations energy and scams ppl. If you eat at their bar by the pool they serve you food that been sitting al day and nasty quality. We had 2 orders of chicken one fish taco and guac w chips. All for 200 dollars !!! BEWARE THIS IS NOT A RESORT. LOOKS LIKE A RETIREMENT FACILITY. no room Service. Zero customer service and extremely expensive for what it is. Don’t ruin your family vacation. It’s depressing. Still waiting for a refund. !! If Expedia doesn’t handle I will be calling my cc. This place is unacceptable should not be on Expedia.

It was our first time in TCI and the Somerset was a great choice! They have it all - a great beach and pool, delicious food services, spa services onsite, and pickups for excursions right from their beach. It made things very easy. It's not right in town, but it's an easy 10-15 min bike ride on one of the bikes they provide or with a quick taxi that they will call for you. We stayed in a spacious 2-bed, 3-bath villa, which was pricey, but was super clean and well-appointed. Wifi wasn't the best and decor is a bit traditional (dated?) but very comfortable. Staff was exceptionally friendly and attentive. Would definitely recommend.

Stunning resort with great staff! Loved this place so much I’m already planning my next stay! Thanks to all the wonderful staff that made us feel at home!

This was our second time here and it was just as amazing as the first. The entire property is beautiful, and the villas are nicely appointed. Looking forward to going back.

Property was just right for our family loved the staff very friendly

Very kid friendly. The rooms were very nice. The staff was helpful and friendly. The included breakfast is a great benny. I would definitely stay here again!

We had an amazing vacation. The property was beautiful and the staff was so friendly and helpful!

The staff was amazing! Property was beautiful perfect spot on grace bay! Bathrooms little outdated but that’s the least, we felt very safe walked to nearby restaurants and downtown area. Wonderful service.

My wife and I LOVED this hotel and will be back next year for sure.

It’s was fun for the whole family!! For sure!!

Beautiful, rooms classy and high end furnishings. (All Viking appliances, beautiful living room table, Bose speakers.

A favorite spot we visit yearly. Beautiful property with excellent service.

Staff was excellent and the beach was beautiful.

The staff and property were tremendous. Food way too overpriced. That has to improve. We really enjoyed the property and staff, so good. Great people are working there.

Loved the location of the resort. Beach is gorgeous and multiple pools for all ages. Accommodations were spacious and resort is well kept

Great resort for a nice, relaxing vacation. Our family had a very good time enjoying the fabulous Tracey bay beach and the pools in the property. The staff was very friendly and housekeeping services (2x a day) kept our apartment nice and tidy. Highly recommend Somerset.

We had a wonderful stay. It was our third visit to the island, but our first time staying at The Somerset. We will be back! The staff is warm, friendly and caring. The grounds are beautiful and clean. Foster and Winston in particular made this stay very special. They went above and beyond with their kindness and helped me figure out some travel issues I encountered with success.