阿伦德尔米尔斯 BWI 机场雅乐轩酒店

Great location, excellent customer service

The Aloft needs to be remodeled with a better layout and some earth tones, better furniture and better vision. This place looked like something from a horror film.

Very happy, very comfortable, close in proximity to everything, clean and staff is friendly

The place is not being kept up. I stayed here years ago and it was very nice and clean. This stay I found random stains on the walls and desk, hair in the shower before I even used it. The wall sockets are all so loose they had to give me a three prong extension cord just to charge my device. There appeared to be water damage throughout the unit, the door slams into the wall so the wall had a hole in it and scuff marks. The water pressure was nonexistent but at least it was hot. At first glance it’s a nice property but get down to the nitty gritty and it’s a bit gross.

Staff was very pleasant and polite.. My friend and I stayed for 3 days.. Only things I didn’t like was the fact I had to request new towels and my room be cleaned because they only clean every three days if not requested, which I didn’t know until I asked.. They did not have complimentary breakfast, only cereal, yogurt, bagels, and other snacks for sale.. Also, there was no ice machine accessible to the guests, only ice upon request which was served in small portions, in zip lock bags.. The property itself was in good condition and the location was perfect as there is a mall, casino, and restaurants not even 5 minutes away..

Rooms are very nice and beds were comfortable. Hotel is very clean. Staff at the front desk were very welcoming and friendly. Will definitely visit again.

I really think the sheets weren’t changed. They smelled like a man.

Hotel was clean and quiet. However, check in was very long. The two women at the desk did not acknowledge us until 10 mins of us standing there. The room walls were terrible, needs new paint job and upgrades. The toilet did not flush properly. Pool was small.

It’s was a good vibe

Not at this time

Quick and easy

When I checked in they couldn’t confirm if I paid or not and when I showed the receipt didn’t acknowledge it and said come back if there’s a charge.

Good place

Great hotel and clean rooms. Professional staff and good team work ethics. Thank you!!!

Room was nice and comfortable, but the bed mattress sits on a platform. So when you’re sitting in your bed, the mattress will actually slide out from underneath you if your back is against the headboard.!

Great place

Hotel staff was nice

Nice clean property, friendly staff

Customer service was 5 star.

Nice friendly staff