贝斯特韦斯特格林豪泰酒店

Property still looks new. Great breakfast. Very nice place.

Person checking people in was outside smoking when I came in, then was very rude while checking me in.

Best Breakfast of the trip

It’s a little close to the interstate, which while convenient leads to a pretty noisy night. Be prepared to leave the AC on all night to drown it out. The staff were nice and the room was comfortable, but it had vinyl floors and I don’t think they’d been mopped in a while. I got out of the shower and my bare feet were dirty again within minutes. Kinda gross. Apart from that my stay was fine. The bed was comfortable.

Check in was good,checked in @245 pm and left at 3pm to meet family,came back at 7pm and found bugs on bed so we checked out immediately! They still charged us for that night! But refunded the rest. But the room was not what we selected to begin with, we booked online. I definitely will not stay again or recommend. But check in was good,she was friendly and nice.

Good

Hotel was nice but the overly firm bed felt like we were sleeping on a board with a thin foam pad. I was tossing and turning all night and finally woke up at 3:30am and was never able to go back to sleep. I don't understand why hotels insist on using such firm mattresses. This mattress had no box spring underneath and was the worst hotel mattress I've ever experienced.

Great establishment, would go back

Nice

Room was clean and ready for my stay. Updates look nice and are comfortable.

Reasonable price for 1 night. It was booked last minute.

Awful

We stayed here for my daughter's softball tournament. Comfortable rooms for the most part (bed a little firmer than I prefer). They had good breakfast options and was set up before 7am which worked out for us since we had to be at the ballfield early. Staff was friendly, especially the girl working during breakfast. The only thing they're missing is a pool.

So we arrived, and they gave us our room key, we go to go look at our room and it was double queen and not a king bed like we ordered. Not a big deal. So we went up to ask about why the room was a double queen and not a king and she said " oh im sorry we just go down the list of rooms" not a big deal. My husband went to check out the vending area, there was no vending machine, so he went up to the desk about 10:30 at night to ask if they had any soda, and the lady was outside smoking, told him to wait, finished her cigarette, and then came in and offered warm soda, that was 2 dollars a can and they only had diet and sprite, and they only took cash. You cant even book a room with only cash. Overall not bad, just wished we would have gotten the room we ordered and that they actally had a vending machine like what the sign said.

Ground floor rooms

Due to flight delays all day long never arrived there until 1:30 am management was very accommodating even at the hour of arrival

Enjoyed our 2 night stay while in the area for races at Churchill Downs

This was an overnight stay for my graduation. The staff was polite. The lobby was clean as well as the room. The room was small, but appropriate for an overnight stay. I didn't have breakfast, but my children enjoyed it. If I had to stay at this location, I would.

I booked the hotel for the wrong night, but they made the change for me with no issues. They took good care of me

Great value and convenient location to I-65 and restaurants