贝斯特韦斯特普拉斯伦顿酒店

The front desk is very bad service need to improve the lady told us that we check out at 12pm and when the day we check out another lady was said the time is not right

good

Non release of credit card hold 5 days after stay. Room smelt of smoke

Great location for a stay. Close to freeway. Quiet and comfortable.

Stayed for one night, would probably stay again.

Close to the free way.

Within a 5mins drive there are excellent dining options and other essential services like CVS, Walmart

Friendly stuff room was clean, off the highway and pretty quiet at night. The hot breakfast could be better but for the rate it’s good enough. We had experienced no issue and checking in and check out were smooth.

Comfortable, great beds, quiet!

Staffs are helpful and friendly. Very convenient

Clean, close to airport & very good breakfast

Good services to customer.

Felt safe. Great breakfast.

Nice hotel, nothing special. Staff is decent. No issues. Not the cleanest lobby but over all good. Would stay again

Check in staff were friendly. I mentioned I had a friend coming in the next day and could she be placed in a room near me. She said yes and said I would have connecting rooms to her. I did not have a room with a connecting door. When she checked in she was placed 1 floor down and the opposite end of the hotel. The breakfast was good and there was a variety. I liked the cinnamon batter. The bed was soft but I slept very well on it.

Super nice front desk team!

One night stay close to family. Hotel was clean and comfortable. Breakfast had good variety of food choices. Customer service from registering member was above other hotels I have visited with member ensuring my requests were met. Fwy noise a bit loud but sound machine helps. Good stay would recommend!

Nice property for the price range. I found the mattresses a little softer than I prefer. Nice breakfast. Great check in help.

Très bien. Très bon petit déjeuner. Proche de l’aéroport. Seul inconvénient : beaucoup d’embouteillages dans la zone (dus en partie à des travaux durant notre séjour).

In a month we had 6 stays here. We were moving and husband’s job started early so he stayed M-F a few weeks then we joined him as new home wasn’t ready yet and then had a 13 night stay as a family. Pros: Husband ate breakfast daily and said it was good. Enjoyed the 24 hr free espresso machine as it has hot cocoa. Hotel itself, grounds, & room were clean. Comfortable beds and no noise issues. Extremely excellent and delightful service with 1 notable exception. Jasmine, Barry, & the night associate whose name begins with O all had consistently fantastic client relations and were clearly focused on ensuring we were satisfied and had a good stay. The daytime associate Diana was an entirely different story and all interactions with her caused the overall positive feeling to evaporate and now sadly we cannot recommend this hotel unless she were no longer employed. She has absolutely 0 business being in a position that deals with the public, particularly without direct oversight and supervision. Her service and attitude were patently horrifying, and she wasted our time and cost us money and great inconvenience. Cons: Diana the nightmare, being approached in the dark uncomfortably closely by homeless people in the lot, King beds all have a metal piece that sticks a few inches out the side of frame causing repeat daily leg bruising, & ridiculous rule about exchanging dirty towels at the desk to get clean ones instead of just giving extras was punitive and inconsiderate.