焦糖谷牧场度假村 - 凯悦臻选酒店

For the price per night paid here there is not much services. We asked for housekeeping to come clean our lodge twice in the morning and the room was still not cleaned till 4:30 in the afternoon, so we gave up. Calling front desk was always busy, so the easiest way is to text message them and wait for response. The next day we specifically requested housekeeping clean our room and put away the sofa bed, came back to the room and the sofa bed was still there. Room is nice though, it is well kept and quite new in comparison to many resorts nearby. The lodge is a good size if traveling with kids, with a separate living room bedroom. We find spider webs at corners, but I guess it’s good enough given the limited services here.

SATISFACTORY

Beautiful property

This propertyjust went in the top 5 best hotel

Beautiful property in an idyllic location. Family friendly. Pet friendly.

The outdoors of this place is impeccable. But I wish the services and the rooms matched that. It took us more than an hour to get a crib since the first one didn’t work, and front desk staff constantly forget about things. Room conditions are ok but bed is far away from 4 star quality.

we loved that it was peaceful, has an adult pool, places to walk and get exercise beyond the golf course, plus many options for physical activities. We also visited the Coral which was in the most beautiful location, so cleanly and loved the variety of animals. Fun for any age. The only thing that we could complain about was the softness of the mattress. It seemed to have two imprinted bodies, so probably needs replacing.

This was my second time. Very relaxing and enjoyable. Can’t wait for the third time.

Thoroughly satisfied and that’s not an easy feat.

The restaurant is really poor in terms of the food quality; it doesn’t match all at all the other aspects of the property

Too many kids

Beautiful Property, met my expectations and more.

Beautiful, great service

People who work here are wonderful. Kids loved the kids camp and pool. Beautiful property! Food could be better.

The property had so many things to do from going on trails, golf, animals, a spa, big pool with a nice jacuzzi, and wonderful staff. The unfortunate thing was you could hear a dog next door dragging a leash or rolling a ball while barking at times late at night. However, the hotel can’t fully control that. Jeff was wonderful at the front desk and all the staff were very friendly.

I would recommend and I would return I enjoyed it so much. Great staff.

Excellent!

Lovely property, relaxing ambiance

Nothing short of an abundance of relaxation, play, and beauty. This resort is such a gem. The staff was very accommodating and kind. A massage at the spa was an amazing experience. The pool area and hot tub was so relaxing after a cozy fire pit wind down. Cannot wait to return!

Surreal and cannot wait to go back.