citizenM Boston Back Bay

Ok

good

Nice I love it

Staying at CitizenM was amazing! The sleek design, cozy yet tech-savvy rooms, and that huge bed by the window made it super relaxing. Loved the vibrant common areas, perfect for working or unwinding, and the 24/7 dining was so convenient and delicious. Friendly staff, great location, and unbeatable value—can’t wait to stay here again!

It is a good experience living in CitizenM.

it just is small

Very small.

First - the staff at the check in reception area were so nice. The whole check in and check out process are automated and self-guided on a kiosk. It was really fast and easy. The Newport street view rooms in this hotel are INSANE. We were so impressed by the cleanliness, newness, and full update / hip vibes of the hotel lobby (2nd floor) and of our room. The king room we were in was REALLY small but the space was configured so well that it didn’t matter. The breakfast buffet downstairs is one of the best for hotel breakfasts. Coffee bar and service staff are awesome! The food was great. Lots of good protein and carb options for all kinds of eaters. Actually my only complaint is that I called the hotel to ask for information about parking options. The automated service (not a real person) told me that I should check the faq on the website as options near the hotel would be provided. The website told me “there’s no parking”. 😩

Great stay

Awesome. Well done

Very easy, very clean, super quiet given the amount of rooms. Incredibly affordable especially since you couldn’t ask to be in a better part of town. All in all a great option, I will definitely stay here again on any future trip to the area.

Will recommend

loved staying here. there is plenty of space to relax and make time pass by while you explore boston. the rooms were clean and chic. would recommend to a friend :)

Clean, modern and functional room layout. Great common area living room, canteen and bar on Level 2! Across from the Green Line train. Auper convenient location!

Would have given an Excellent rating if not for the rude and condescending bar tender. All other staff was top notch.

It was in the perfect location but overall I like to stay at CitizenM properties. It's convenient, clean and modern.

Great hotel and location!! Amazing views from the window

The room was fancy and hi-tech! There were a lot shops and restaurants around the hotel and easy access to public transportation.

Great location!

Very cool hotel