北达拉斯沃斯堡机场凯隆套房酒店

I was visited by a cockroach inside five minutes of arrival going after my leftovers from dinner. I signed up for a 0450 AM shuttle to the airport upon checkin. I was early. Ten patrons waited for a shuttle driver for a half hour before receptionist informed us they had no driver. Everyone has to Uber out.

Booked this hotel because it advertised the airport shuttle. Upon check in we registered for the 4:55 AM shuttle to the airport. Me and 6 other guest were in the lobby and the van was parked in the front. Another guest ask the receptionist and she told him they didn’t have a driver. We each had to get our own transportation. I reached out to Expedia to ask for reimbursement for having to pay for transportation to the airport and someone from the hotel lied and said I wasn’t in the lobby. They also told Expedia that they didn’t have any other complaints about the situation and I said of course they haven’t because everyone else is still flying. All I want is to be reimbursed for the trip to the airport, do the right thing!

Problems w rooms—changed 3 times before room was acceptable

Front desk was very knowledgeable of the DFW airport and have great directions.

A good option near DFW. Clean with very good amenities.

The proper was very convenient and close to the airport. The staffs were very professional and friendly

Na

Worked perfect for a night we had a layover since our flight was canceled. Shuttle service was another plus. Did not have to worry about getting an Uber for 10 people. The restaurant at the hotel was the wonderful. They even stayed open a little longer so we could eat after a long frustrating day.

Fire alarm went off before 4am so I checked out and drove home

Room smelled bad and it was bad

Excellent service

Good

Hotel was Ok.

Older property, popcorn ceiling, bathroom door was sticking, sink leaked you had play with it to get it to stop. No free breakfast.

Very nice, easy check in and very comfortable room. Will stay again mext trip out of Dallas

Last minute reservation. Price was amazing and the people who checked us in were great.

Clerk happily changed rooms for us since first smelled very musty. Second room was nice and clean, but bathroom had pocket door that wouldn't shut all the way and no air vent fan. Other than that, it was affordable and conveniently located close to music venue (Toyota Music Factory). The indoor pool and hot tub were nice.

Everyone was super friendly and nice.

Staff didn’t want to provide transport, kept hanging up overall horrible service and room

The hotel staff were amazing! Had a cancelled flight and didn’t eat for two days because of the stress. I found this place and boy am I glad I did! This place has a cute little hole in the wall restaurant bar. Let me tell you the food is killer and all homemade that burger healed something in me along with the fries and nacho cheese. Least to say, my stay was excellent.