凯富套房酒店

Room smelled like mold and mildew. Went to lay down on the bed and the sheets were wet. Towels had debris on them and there was a hair net on the floor.

We paid for 2 adults and 2 children, the front screwed up our stay and charged us for a suite. Online it only said 2 adults. So what we got was not was expected. The floors in the hallway were dirty and stained, the toilet handle in our room was broken, there was some roaches, the pool needed to be cleaned( could not go swimming), the queen beds we had in our room, ours was pushed up next to the ac which caused the person sleeping there to freeze and no way of getting out of bed unless crawling over the other person. The vent in bathroom did not work. Breakfast was ok, but the lady doing it was very nice. We did let them know

This was probably one of the worst hotel experiences for us. The room was simply filthy; we found a dog poop stain on the carpet, broken window screen, broken windows, broken sink door, stains all over the walls, stained couch, dirty floors and the worst was the smell. It stunk really bad the entire stay. Even the bathroom was dirty when we got there. The hallway carpet was full of large stains. Breakfast was terrible as well and when we asked for a blanket for the sofa bed we were told that they have none.

When we got to the room, it was extremely hot. The restroom door did not shut properly. The fridge had old milk stuck to the bottom.

For the price of the room and the way the room looked was ridiculous. Upon arrival there was no one at the front desk i had to wait 5 min for someone to show at the counter. The room had calking all on the side of the wall, Black mold in the corners of the tub and broken electrical outlets I wasnt very pleased with the stay.

Todo

it was a great hotel

The property was nice and it was quiet at night. Had a real good breakfast.

This property totally stinks like mildew. The worst stay we have ever had at a motel! I woke up at midnight and could not breath anything but the smell! We were originally given a first floor room that was so unbearable they relocated us to the second floor that was at first more tolerable. Wrong! Why we did not leave? The money was non refundable. We were stuck! Don’t be stuck! The breakfast was inedible as well! Everyone we spoke to at the hotel was complaining about the smell!

The bathroom was dirty from the previous occupants.

Comfortable

The building is run down and it smells like death itself there is stains in the carpet from who knows what my first room had a brown stain in the carpet and someone smoked in there so it smelled really bad so I asked for a new room and it was kinda better shower curtain rod was broken so couldn't even really take a decent shower had stains everywhere in the room couldn't even get a decent bed or pillow for that matter the only thing good was fast wifi and water pressure don't trust the food

The property is not being maintained. The amount of repairs from drywall to broken air-conditions in rooms, to pool surrounded by caution tape was wild. Housekeeping is not doing their part. and rude to passing guest. Hotel charges matching rates to the nicer hotels that are within waling distance from this one. Hampton inn/ Holiday in express. Motel is next door to a closed down restaurant that truck drivers use for overnight parking. I felt like I was at a truck stop.

Very ran down, the pool was green.

Just stay at this hotel was very uncomfortable. The furniture was old and outdated Dusty. The breakfast was terrible barely had food. No fruits the coffee machine didn't work. The juice machine didn't work. The pool was dirty and nasty. It was nothing like the picture on the brochure I have stayed at other Comfort Inns but this is by far the worst one I would not recommend this to anyone. They had an excuse for everything except not to take my money

This property failed to have a clean and safe place to stay. They advertise that they take great measures to ensure the safety and cleanliness of their property for their guests to enjoy. The hotel had a mildew smell immediately when you walked in. Once we were assigned our room there was blood on the floor. We were moved rooms, once we sat our stuff down I did a light wipe down with Clorox wipes as I always do. The wipes were dirty, but I chose to overlook that because I was cleaning. What I did not choose to overlook was the rat droppings and cockroaches this property had. I did not feel safe leaving my items out in the open to then have the possibility of bringing home little friends to a new home aka my house. We were in town for a graduation, so after traveling 6 hours, we had to move 2 rooms and then scramble to get to our event. We couldn’t shower. We couldn’t change. We spent 3 hours trying to find a solution between comfort inn and Expedia. Comfort inn told us we couldn’t receive a refund because we had already checked in.

Room 9k bathroom too may issues...rm 120

The room was smel

quiet

The staff were not friendly. The soda machines were out of some items. The one on the first floor was out of everything. There was no way to get your money back if it was out of what you wanted. Curtains were threadbare. Just didn’t feel like anyone cared.