北戴顿凯富套房酒店

Hotel common areas were dirty. Weeds growing up around the entrance. Broken jacuzzi the entire 5 day stay. Pool down for maintenance one day. No one staffing the front desk upon check out, no manager on duty. There was a sign on the reception desk with a phone number to call with concerns. The highlight of the stay was definitely the hot breakfast. The staff in the breakfast area were on top of things and food was hot, good and well supplied.

The room and hotel were nice. I had booked the hotel because it listed it had a working hot tub. When I checked in I was told that the hot tub was not working and hadn't been for a while. I would have been nice to know this prior to check in. The shower was nice but there were no shelves, ledges, etc to place any shower items. Had to place on the shower floor.

The room was nice and cozy. I liked the sausage gravy over biscuits and fresh strawberry waffles from the waffle iron they had.

Qp

Hotel is at the end of the road through lots of restaurants and other hotels. We loved the privacy and quiet. Inside is amazing. Retro 60's and 70's interior. Beautiful place. Very clean.

My advice: Definitely read & heed the reviews before booking!! I booked this property for my parents as an emergency booking due to a family emergency, and we generally love Comfort Inn. Unfortunately, they were very unhappy with the stay. They said the property was unkempt, the hotel was hot, and the doors to the room and bathroom were nearly impossible to shut. In the middle of the night a fire alarm went off, but no other guests left their rooms and no staff was present to let guests know all was well/not well. Fortunately, they were able to get a full refund and only charged an $15 early cancellation fee, but overall, would not recommend.

Definitely recommended

I wish I would have read the reviews before I booked. Jacuzzi was closed,bathroom door wouldn’t close all the way,bathtub was gross,and overall it wasn’t the cleanest hotel.

Overall it was good

They did not have bedding for our fold out couch even though we did state we had 4 people. The hot tub was not operational which was a big reason we choose the location.

Would not recommend to anyone

No extra sheets and pillows were there in room to accommodate four of us.

Great friendly staff, good complimentary breakfast. Only issue was that the valve on the shower took some manipulation to make it work right.

Very Quality room especially for the price

Check in was easy. The room was clean and quiet. There are many restaurants around the area. Decent breakfast.

Hotel was acceptable, but not great. Guest room had been updated nicely but the lobby, elevator and hallways need some revamping too. The bed was comfortable and the room was clean. Disappointed the hot tub was not working; when we search for a hotel, a hot tub is one of our wants, so we were disappointed. Free breakfast was good with eggs, waffles, etc.

great owner

Check-in was great, then all down-hill. Room looked nice on entering, but the toilet was not clean (dried urine under the seat cover). Breakfast was both listed as 6am start both on the room key sleeve and confirmed by the front desk; however, in the morning at 6:05 the breakfast nook was closed-off and dark. Front desk said maybe 5 / 10 minutes, but nope. Doors opened at 6:20 but nothing ready; cereal out but no milk, waffle iron hot but no batter, orange/apple juice machine not working for over a week (per the breakfast staff). Finally asked the front desk again what time was breakfast and they woke-up enough to go figure it out. Greasy sausages and eggs served at 6:34. If the amenities are not there, just say so; please don't lie to your customers. I stay in this area always for the Dayton Airshow. The area is great and usually the Hampton or Drury Inn are my choice. Was not sure if I could get off work this year and booked the hotel less than a month out with no availability at the normal choices. The price was higher than the Quality Inn and Baymont but the hope that this meant better quality was sorely missed.

Hotel was horrible, my gut told me we should have checked out when we had to switch rooms due to unclean sheets/comforters but decided to give them another chance and stay just continously got worse. Found out the day after check in (we checked in late due to travel) that the hot tub was "down for maintenence" and the pool was very cloudy, dirty. We had housekeeping come in daily and they only changed towels. One day made one bed, next day made neither and did not vacuum. Hallways continously got dirtier as the stay went on along with the air conditioner catching on fire; which, we were not informed of, we noticed it was unplugged and the socket burnt. Today was the final day and it wasn't any better, got to breakfast and they only had half the items out/some not on or working and when returning to our room from breakfast, other guests room numbers had fallen off the walls! When we informed front desk at checkout, she became very offended and argumentative. Please, do not stay here, find ANYWHERE else.

The hotel appeared fine at first, however the pool was so dirty you could not see the bottom. The room had a strange smell, also heard other guests complaining about their floor being wet and the faucet not working well.