那不勒斯 - 万怡酒店

Check in and check out staff was very friendly, professional and helpful. Breakfast staff was also excellent. Slight complaint was room size It was very small and that may be due to what I paid otherwise very nice stay. Thanks.

Top notch, like usual. Typical Marriott service and quality… Well done!

My only issue was the breakfast: the food was fine but they have only 1 person working on the bistro to take orders, prepare coffees, waiter, collect dishes, etc, and it was a long and slow line , as she can only attend people one by one.

Good

First of all I appreciated the friendly staff and quality breakfast but e Very, very dissatisfied with the balcony, being so small the chair barely fits alone in it. Couldn't fit a person sitting in it though. Very misleadingly advertised. I felt the extra charge was unjustified, which lowered their overall rating from 4.5 to 3 stars.

We have been visiting the Courtyard by Marriott for several occasions and we have been very satisfied with the service and quality of every room at the places that we were staying. But this particular location at 3250 9th St in Naples Florida definitely doesn’t meet the Marriott standards especially with the bed linen and towels looking very old and deteriorated. It is the very first time that we when out to purchase towels because the towels at the hotel were too disgusting. Worst towels ever

Buen servicio y buena limpieza,lo recomiendo está nuevo todo

Hotel is clean and confortable, but Air conditioner is old window system, we had some problem with thermostat, if is cold, you change temperature, como to hot...and some noice, we can't sleep good.

Great room. Spacious and newly renovated

Simple, pretty clean, decent. I asked for a quiet room. I got a room where nobody changed the towels for 3 days, facing a small power plant, making some noise. No centralized AC in 2025 is a 2 star property. But it worked for a last minute booking, I just won’t come back. It was ok to visit Naples for a weekend, next time with more time to prepare, for that kind of money, I’ll get a nice air bnb.

Fijn hotel, ruime kamers

Plus - Front desk provided request for pullout bed and fresh towels. Negative - Free breakfast did not cover 3 adults only 2

Staff was excellent!

It was good there were a couple of dirty things but nothing crazy thankfully

Clean- good customer service

Very friendly staff

Horrible hotel, not like in pictures

I didn’t have any problem except I stayed for two nights and never got my room clean. It was frustrating because I was with my husband and toddler

The hotel was typical of a Courtyard. The bed was comfortable and clean. The refrigerator was the type that would run for 2 hours and stay off 8. My wife is a diabetic and has to carry insulin. The concern over the refrigerator not staying cold was not good. The staff we dealt with were friendly and helpful.

We loved the staff property and in particular the room comfort. Great location in Naples. The area has great restaurant locations nearby. Would definitely stay here again.