新奥尔良艺术维尔豪斯区万怡酒店

酒店地处闹市区，方便步行逛街。员工待人接物不错。但是房间空调很糟糕，声音很响，制热效果很差。另外停车费太贵了

Excellent staff from valet, front desk, and breakfast crew. I gave the condition of the building a good, though needs maintenance... while I was there. It could be for work request. Other than good 4/5

Very nice staff

Upon check in, told the front desk employee that I had 2 separate reservations. One was prepaid through my company. Employee asked my name & proceeded to tell me my reservation had been cancelled instead of asking for the confirmation number from my company. Long story short, I wasn’t at the correct property to begin with. Instead of the clerk saying ma’am we have no reservations with that company so I could’ve figured out my error, she instead allowed me to move forward with expensing a room on my personal card. $680 for me to check in a room that was outdated, dirty, & had roaches. Initially I was only offered 5000 points & moved to a different room. It took the front desk manager to comp the first nights stay but refused to comp the second night after being told about her employees error. I wouldn’t recommend nor stay at this property ever again.

Perfect for warehouse district stay.

Ok

Great staff everyone very pleasant. Pool area gets noisy so if quiet is what you’d like think again. Wonderful family hotel. Lobby Concessions were expensive here but I suppose you pay for convenience. So just walk to the corner store. I found the plumbing to be slow, ceiling needs repair. Housekeeping should check irons cleanliness for use.

It was amazing

Being a Marriott Member, I was surprised there was no breakfast; something I was use to having when staying at Marriott Hotels. We called for rash to be taken out and towels to be replaced and it never happened. There were tied-up trash bags outside of several doors throughout the day and night.

Good customer service.

Awesome

Staff was very friendly. Tv didnt work. Reported it but it never got fixed. The ceiling had water stains and the drapes were torn. The room itself was clean, but the hallways looked like they were being renovated.

great property in an fun area.

Ubicación perfecta. Me gustó el hotel. El único punto negativo que resaltó es la política del hotel de limpiar la habitación cada tres días

Perfect location, walking distance to stores and salons in the metro area. Loved the pool. The employees were so nice! Will definitely be returning!

Execellent customer service.

The hotel was in a nice area, very quiet with many food choices nearby. Room was large and had a great desk to work at. Parking was expensive. This trend of charging for parking is not a good one. Each guest should be afforded one spot. Many guests won't even have a car. I feel this practice is just gouging. Having said that Simon the valet was very kind and helpful.

The staff was fantastic!

It was okay, we got upgraded because of construction so that was a plus, the only thing I didn’t like was they kept randomly trying to charge my card in the middle of the night. No continental breakfast & valet took their sweet time but overall it was okay.

Homeless people outside hotel