华盛顿国会山/海军院万怡酒店

Highly not recommended!! This is the worst hotel I've ever stayed in. It was totally out of line with its praise. First of all, the hotel front desk is very arrogant and rude. They ignore your greetings, will arrogantly you do things, the most uncomfortable is that if you want to give then room card and get card from themselves. You need to almost reach your body and hands into their front desk, in front of them, otherwise they will not care about you , arrogant to the extreme. If you want to contradict me, I can tell you the two receptionists on duty on September 1 and September 2. If it is one person who did this, it can be understood that this is only an individual case, but there are such people in succession, it will make people question the way the hotel is run.

Front desk knew all the spots for having a good time. Clean and friendly environment.

The bathroom was very clean!

The front desk clerk Nour was extremely rude and confrontational. The rest of the staff and the hotel were amazing.

Everything was very nice

Room was very nice. Front desk was very helpful. Two areas for improvement - coffe service was not refreshed by housekeeping, so we had to go downstairs in the morning to get refills. Also, the front desk staff had difficulty on both days working with the computer system on our billing

Staff was wonderful!

shower was cold. Other than that everything was great

Staff were very friendly and accommodating. Location was perfect lot of options for food.

This hotel was great 9 minute walk to Baseball stadium $12 Uber ride to DC only negative was the Breakfast bistro was too expensive 2 Coffee, 2 Bagels and a cookie $39 there are 2 coffee cafe 3 minute walk from Hotel

The property was very well maintained. The staff was very professional. The only thing I did not agree with was the parking. The underground parking was very tight and expensive, but unfortunately comparable with the other rates in the area it was adequate.

This was our second time staying with you. The woman who greeted us and checked us in was lovely. Big smile and very efficient. The bathroom in the lobby was in great need of both times I used it. That was not the case the first time we stayed. Our shower diverter was not working (10PM) and Engineer Chris did his best to repair it. Results were good enough but more water was still flowing from the tub spout. We had to turn off the AC at 2:30 AM

The staff at the front test were awesome. The lady that checked us in was the most professional and kindest receptionist that I have ever encountered at a hotel. She truly went above and beyond to help us with anything that we needed. I would stay wherever she is working because I know that the customer service would be over the top. The hotel was neat, clean and quiet. I was happy that everything that we needed before and after the game was in walking distance.

Great area

The Courtyard is great. Unfortunately we were put in a handicapped room and the bed was not up to Marriott quality

We were spending the day with our kids and grandkids; the front desk manager arranged for us to have rooms right across from each other, which was greatly appreciated

Good

Besides the small pool, this hotel was fabulous!

Overall very nice. Mentioned more than once to front desk that the hall needed to be vacuumed. Wasn’t done in the 3 nights we were there. Good location in Navy Yard with easy walk to restaurants.

I love that the hotel was within walking distance to Nationals Stadium. We were in town for the Savannah Bananas game and I wanted something close. Nice area with restaurants and bars. I felt safe walking back late at night to the hotel as well. Parking is a little iffy. Spots are narrow and the garage is tight.