Crowne Plaza ORLANDO - LAKE BUENA VISTA, an IHG Hotel

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The ice machines were not working👎. The pool was nice especially the waterfall and slide!

It was perfect for a 4 night get away! The pool is beautiful and there were days where I had to work and the pool would be empty during the day which made it quiet and perfect! I would def stay again!

Overall not a bad place. But we coudln't get any room service on time or properly. Calling help desk alwasy a gamble. No one would pickup. Had to argue with the front desk to get a room clean service. Deent place but not worth the moeny you are spending. Except for the lcoation benefits, nothing is attractive. Pool maintenance is bad and not clean.

Didn’t get house keeping no microwave bed felt hard and wet

Had a late check in around 1am & no one was at the desk. Security took our payment & ID to the back because the representative was busy on the phone with someone. While waiting in the lobby we saw 2 small roaches. Waited 15-20 min for her to come back out to give us a room key. The room was super clean which was great but the door had to be pulled to ensure it could properly lock. We were visiting a Disney park the following day & left the DND sign on the door while away. Come to find staff still entered our room while we were away for the day. Not a big issue, but thought it was a sign of no room service needed & common courtesy not to enter seeing as I may have had valuables in the room. Other than those minor issues the stay was great, room was clean, check out was quick. Probably would not be staying again.

I loved it was the best i could have stayed at

It was a really nice place to stay

My stay was well needed, the room was very clean and the young lady upon check in was very nice and professional and made me feel at home.

holes in the wall in the room we were in, there was no ice machine on the 2nd floor but there was a spot for it. overall not terrible nice pool but not very clean!

Nice property

Front desk staff was outstanding

Room was great, staff was amazing. The pool was tiny and dirty and trash everywhere in the pool area.

Elevator wasn’t working . Rooms outdated

Very clean and comfortable with the ke

I would like to thank Ana for all she has done to make our stay enjoyable

Uno de los elevadores no servia El desayuno no fue mucho de nuestro agrado El cobro del estacionamiento deberia ser parte del servicio El personal SUPER AMABLES Y ATENTOS Las habitaciones comodas y funcionales

After we got back from Disney I had to have maintenance come up and fix the fridge and the telephone, neither were working and we had snacks that had to be refrigerated. Then after we got back from the pool I noticed a horrible smell coming from the fridge area. It smelled like milk. We don't drink milk but I guess someone from a previous stay has spilled and when they moved the cabinet to fix the fridge it stirred it again. My son was asleep so it wasn't to where we could move rooms.

I didn’t like that your have to pay to park

Excellent location! Valuable price and quality.