本德温德姆戴斯酒店

WLAN unterirdisch

The hotel was close to downtown and was very clean! Better stay than expected, and I’d be happy to book again.

Useless wifi

The place was all ok nothing to rave about. Staff was very friendly. Room was satisfactory, did the job. Wouldn’t choose again. People in adjoining rooms were smoking pot and you smelled in our room and you heard every noise from the rooms.

Perfect stop for us nice place to rest very friendly

Clean easy parking

I did the precheck in on my phone with vehicle info, card info, etc.. I had nowhere in the parking lot to park after dinner, and had to park my on the street around the block. The worse part was, 8 am having a manager knock on our room door asking if I drove a red mustang or black SUV. What is the point of giving my vehicle info if you don't us it. Should have someone patrol the parking lot occasionally. You need designated parking spots numbered for each room so paying customers will have a guaranteed parking spot. Worse experience ever

The bed in our room has a sheet metal trim around the base to prevent the need to clean under it. The sheet metal bangs and clangs when you roll over in the night, so we slept very poorly as a result of the noise. The bathtub has an apparent non-skid texture, but it has been scrubbed so many times it is no longer non-skid. It is dangerously slippery when wet, but it does not look like it will be. It is a bad accident waiting to happen. There is mold around the bathroom window that the maids have not bothered to clean off. When I complained to the staff when I checked out (morning of Sept 3), the staff responded with a hostile attitude. I was told that the "Wyndham corporation does not require the hotel to have rubber mats to make the shower less slippery," as if the absence of such a requirement is a fine reason to allow a dangerous situation to continue Regarding the extremely noisy bed, I was told that no one had complained before, which I think is a lie because no one could sleep well in that bed. When I suggested to the staff that she should come and sit on the bed right now to see for herself, she said, "I don't care to do that," and then walked away. If this is standard Wyndham Corporation practice regarding guest safety and staff interactions with guests, I will not choose to stay in any Wyndham hotel again.

Nice.

My cable cord was broken so i wasnt able to watch tv. Other that i enjoyed my stay and will be back

During check-in their staff didn't know their own system. The system kept trying to add taxes and they kept having to override it. I had done the online pre-check in but their system didn't show that and I had to go through it again. I had been sent several emails offering upgrades to my room package. One offering was an upgrade to have a late checkout. I chose 1:00pm checkout for a $20 charge. I got numerous texts and emails asking the same things over and over so I started to ignore them. Starting at 10:00am housekeeping kept trying to enter the room even with the do not disturb sign out. Again they opened the door while we were not dressed. I told the person again that I paid for a late checkout and she insisted we leave immediately. I assumed that because of the problems they were having during check in it caused a mix up. When I went to the office I was told the same thing rudely, that they didn't offer a late checkout and I needed to vacate the room now. We thought we had an additional two hours so we had just gotten out of the shower. My wife had to throw he clothes on and toss everything in our bags and rush out the door with a wet head. When I checked out I tried to pay cash I was told she already charged my credit card with a blank stare and offered no option to charge back and pay cash. In addition there is not enough parking and they don't patrol their lot for outsiders parking there. Needless to say I will never stay in that property again or would I recommend it

States Breakfast included . Mini muffins and coffee is not Breakfast. Not worth the money or at any cost.

Good value. Room was clean, bed was comfortable. Desk staff were friendly and helpful.

Great customer service. Walkable to the river front

Wonderful people, i have so much appreciation for what these people do.

The staff were very helpful.

Property was a little dirty but very convenient location.

Disappointing quality for a Wyndam property. Sketchy area. Staff had a mild confrontation with a homeless man. They handled it well. If price is the only consideration, this might be okay... Otherwise, make another choice. I certainly will on my next trip.

Pretty old and run down. Room was very musty smelling and the furnishing were quite old. In desperate need of refresh/remodel. Parking was sparse.

It was very relaxing, and had furniture to sit in and had a lot of room! I would highly recommend it!