The worst stay I’ve had at a hotel. The elevator got stuck with me in it the first time I attempted to go to my room, then when I tried coming down the elevator the next morning it never came after 10 minutes of waiting. Room was very small, the bedding was cheap, and the room had several bugs in it. They placed me in the only room on the 13th floor and the ice machine in the hallway sounded like thunder throughout the night through the paper thin walls. Mentioned all these complaints to the hotel staff and asked to cancel my second night to move to a new spot. I was told that’s not allowed and they didn’t refund me a penny when I tried to cancel at noon on the first day of my stay. Ridiculous policy, the single staff member who worked the front desk acted more like an intern who had no real say in the matter. Just an upsetting stay all around.