伊克诺旅馆道格拉斯

The housekeepers were very unprofessional, they wore clothes as if they were going to bed while cleaning the rooms. The room had roaches love and dead. No wash clothes. No room service at all. It’s dirty , and it’s like being in the hood.! This place should be shut down

Hotel did not have a econo lodge sign on the propertie. People were hanging out in front of there rooms and in the parking lot. Property was a total mess. Couldnt find the office to cancel my nights stay and noone would answer the contact phone number. Worst hotel experiance I have ever had.

Ac unit not working properly. Notified front desk but no one ever came to fix unit. Not very clean. I stayed for 4 nights and housekeeping never came to clean or tidy up room. Infested with roaches.

This hotel was hit by a hurricane and was very badly damaged, but the hotel was still open and they were running out Rose when we got there we wanted a first floor room because both my husband and I are handicapped and only second floor was available so we slowly went up the steps The room was OK when we first got there and there was no toilet paper no towels when the towels did come, they had seen better days. There was no dish in the microwave and when I tried to call the desk, there was the phone there, but it was they had no cord it wasn’t even attached to call so I had to go back down the stairs again in my opinion it shouldn’t be opened until it’s finished renovating. They charge regular prices for a room and the property like that.

Mice running around in motel room

When I arrived, the building is in major disrepair. Hurricane Helene damaged the front office, the signage and some of parking lot. It looked like there was rooms booked as there were cars on the lot in front of hotel room doors but there was no signage instructing one to check in. I attempted to send a message via hotels.com and to call the hotel itself numerous times but to no avail. After an hour and a half on phone with hotels com I got another reservation

I wasn't happy when i walked in and seen roaches in the bathroom and on the bathroom counter near the sick. The towels, wash clothes and hand towels were not sterile. Worst part of it all was, 1 out of 6 days we had hot water! When we shared with property management staff, we heard hot water in 30 minutes. I think 2 of the days should be refunded. Also, we didn't have the continental breakfast. We spent money that we hadn't planned on.

Worse place I stayed left about a hour after I checked in. This place shouldn't even be open!!!

Fruendly staff

They would only take cash. They had no wi do or cable. I didn’t stay there. There were severe hurricanes in the area weeks ago. Every one else was booked. I had to drive 45 miles to a new hotel. Why was this even showing available?

When I got there the front of the hotel had been ripped off with I sign that said the office was now in room 119. When I got to room 119 the Manager said all reservations had been canceled and refunded. I never got my refund and Hotels.com is doing nothing about it. I will never use Hotels.com again them and Econ lodge are a bunch of thieves. Do yourself a favor and stay away from both.

We were turned away, we did not stay, due to the damage of Hurricane Helene, understandably due to the wreckage. The bigger problem, they attempted to contact, and gave up after three times, and then tell me, “sorry for your luck.” This is a real testament to their customer service and, real business model.

Was in need of a safer place to stay during Hurricane Helene. Didn’t sleep at all, scared the roof that tore off was going to come through our window. Power went out, booked room for 2 nights because we wasn’t sure we was going to have a home to return to, we checked out the next morning in hopes that we can be refunded for 1 night, but no one was up front to take our room key back, we had to push it in between the chained up doors to the lobby. I am hoping something can be resolved about this, if someone can contact me.

Stayed during the hurricane. Tin came off the roof and landed on people's cars. The owner left after moving the tin ( so people could not get pictures) then chain locked the office door and left or hid like a coward. We couldn't even check out so we had to leave our door key in the room. No soap no shampoo. Pillows looked like they came out the trash. Roaches. Door lick didn't work. Never stay here. Power lines and trees was blocking the driveways. Guest had to help each other get out safely. What a piece of crap he was to leave us all there 😡

It was quiet

Because I had a dog and there’s no charge for pets and I had to checkout out of the quality inn hotel do to roaches on the beds, I say it’s a 7! But really nice ppl!

Very nice

The room was clean. It was accessible and that was good for me. No one from house keeping came by to see if we needed towels or anything. No trash pickup. Could not get to pool and at one time could not get into pool because it was locked.

Horrible. We left within 30 minutes. You get what you pay for. We paid more somewhere else. Gentleman at the office was really nice though.

Horrible. We left within 30 minutes. You get what you pay for. We paid more somewhere else. Gentleman at the office was really nice though.