美国长住精选套房酒店 - 奥斯汀 - 西北

This facility is great for contract workers to live while traveling for work. It's not your typical hotel because there is no housekeeper that comes by to clean up the room every morning. The staff is very nice, friendly, and accommodating. This location did not have a complimentary breakfast and there were no dishes to use for cooking and eating, but there was a microwave and full size fridge. They provided the towels, toilet paper, and a bar of soap. If you need anything else, you will need to bring it with you. The building is old and needs a serious overhaul. The a/c worked well but when it turned off, the temperature went up pretty quickly so while sleeping I found myself moving the covers on and off during the night. The location is great. It's near convenience stores and restaurants. The quality matched the price so don't expect much and you won't be disappointed.

Very polite n comfortable

Staff was friendly and accommodating better than I expected from past reviews will definitely stay there again

Clean and quiet. Very easy check In and very nice helpful staff.

Inside room very strong smells

The young African American lady with arm tattoos was very rude to every customer I saw her come in contact with. She likes to abuse the small amount of “authority” she has. She called my room at midnight waking me and my wife up to tell us “your ID that you used to check in was a few days expired, I’ll let you stay tonight since I missed it” as if she was about to kick us out over that?? And as she was helping the people in front of me, she kicked them out bc their boss paid for the room and not them even though they explained it’s a business trip. Her boss had to call her and override her egotistical behavior. I will never stay here again due to this employees behavior. Whoever franchises this location really needs to re-evaluate that hiring decision. Also the room had water leak damage and cracks in the shower, normal don’t care about stuff like that since it’s cheap, but might as well mention it here.

Lovely friendly staff

To much noise durin the night

We liked everything about the property except for the very hard beds. We wouldn’t go back because of that. None of us slept well, even my older son that actually liked a firm bed. He was complaining about his back hurting.

Good and affordable place with plenty of parking.

Dont waste your money. No hot water. No Kitchen utensils without a 150 dollar deposit. Only 1 burner on stove worked. Smell of weed in all hallways. Panic devices on stairway doors broken. Refrigerator didnt get cold. NEVER AGAIN

Was told when I checked in that there was a 50/50 chance that I would have hot water. There hadn't been any for a week

Great place for a quick stay. The only thing was the windows and AC systems

Very dirty room. There was a hole in the wall. No soap in the shower. No one at the front desk upon check out (10:00am). Slept in my clothes because I wasn't sure about the cleanliness of the sheets.

Tv didn’t work

When we walked in the first thing we smelled was marijuana. There’s was also a guy that was denied a room due to an expired drivers license and her left mass. My daughter was afraid he was going to come back and cause problems, she was very scared. There were people loitering outside. One man that was behind my daughter and I checking in was older and flirting with my daughter. After we checked in and drove around to park and go in that guy had followed us and was standing next to his car smoking in a parking space across from us. We immediately left feeling unsafe. I asked for a refund due to these conditions and not using the room and I was told that was not possible since I didn’t go to the office before leaving. I am sorry, but as unsafe as I felt, I was not going back in.

I didn’t like the services. No hand towels, No soap, shampoos.

I wouldn't return to this place because the property is managed poorly.

Very loud squeaky bed and blown out mattress. Filthy bathroom floor. Excessive weed smell throughout property after we were forced to sign the no smoking policy? Dirty ice trays in fridge. No lights in parking lot after dark. Rude service at check in.

Jamás hicieron la habitación, la recepción olía a marihuana siempre, nunca había nadie para atender, no había toallas, sucio, una pesadilla NO LO RECOMIENDO NADAAAAAAAAAA