Extended Stay America Select Suites 凤凰城 斯科茨代尔北

Great stqy

Completely satisfied

Food, gas, shopping and public transportation close by.

Close to both Mayo Clinic and a good price

Front desk agent Sarah went above and beyond to ensure that my stay was comfortable. Friendly staff and decent room

Last minute booking as my car was being repaired nearby. Needed a budget friendly hotel for the night. Location was easy to find and quick check-in. Gas station next door 24/7 for food/drink. Staff were friendly, building very clean inside and out. Room was comfortable and quiet.

Some of my linen on my bed had stains on them, but overall extended stay was very convenient price wise and a peaceful stay. The staff was very very friendly and they made me feel very welcomed. There were some times where I had to wait for assistance for a few minutes but I understand having to attend to multiple people at 1 time.

I have stayed at Extended Stay America before and had a good experience, but I won't stay here again, ever! The kitchenette did not have anything in it; no dishes, no coffee maker, no toaster, no utinsels. The bathroom had two towels and when we asked for extra we were charged $1.75ea; no bath mat, no soap, no washclothes, no kleenex. Killed a bug that looked like a cockroach; black mold above the shower; sink drain rusted; cigarette burn in the carpet; door was not sealed well so room losing cool air. Office open limited hours, did not know what to do for check out because there was no instructions, so left key in room.

Friendly staff

Had water bugs in the bathroom. Shower was clogged.

It was reakky ni, the tartness we weéw

Easy to get checked in, room is very spacious and extremely clean. Staff is great as well, they are very knowledgeable and helpful.

Terrible

All around good

Ok

They didn’t honor the reservation. Told me that there was no rooms available when I got there. The front desk person told me that it’s not really a reservation when there’s no rooms available, though even though I had a confirmation that I showed him. pretty disappointed. Front desk also told me I was pretty lucky. I didn’t pay which insinuated to me that had I wouldn’t gotten my money back.

I want to get five stars except the property was a little bit noisy.

Good place to stay while working around the area

The staff was excellent - very friendly and competent. There is, however, a funny smell in the room. Not foul, but strange. It may be due to the cleaning chemicals used.

I booked this at 1118pm. When I arrived the property was locked and there’s a phone to call for the help desk. They continue to tell me that I did not book a reservation. After I proved to them that I did book a reservation by providing a confirmation number. They then stated that they canceled my reservation because they do not do reservations after 11 PM I was stuck standing outside in the evening at midnight with no room even though my deposit and money had been paid of $99.30 I spoke with multiple agents using their wall phone someone named Net and Ari both were very short and unhelpful. Now I need to figure out how to get a refund for a property I never stayed at.