洛杉矶托伦斯大道美洲长住套房酒店

Check in representative was rude. Had to ask for 2 keys instead of receiving them. I asked for a downstairs room online but when I checked in she said (I believe Erica) that they didn’t have request and only rooms left with king size bed was on the second floor. I asked her to get close to the elevator because of my knee and she put us in the very last room furthest away from the elevator. I believe she did that because I questioned her about her choice of the keys. She was rude and I will never stay there again! We went down for coffee within the allotted time and NO COFFEE! Continental breakfast the last morning was coffee(no decaffeinated) and 2 small muffins left with some kind of prepackaged bars. No splenda, equal or other sweeteners! Handicapped parking consisted of 2 spots!!!

Noisy electric equip. and bad toilet water supply

Stayed here several times in past years. Always pleasant and friendly staff. Good location and rooms .

love it here great staff

i like it here

marcus rocks hands down

The hotel felt unsafe, rooms were not clean and did not smell clean. Staff impatuent and rudr.

It does not look like the pictures.

the property was very dated

staff is kool

love management

The breakfast could be way better!!! It’s kinda tricks you in thinking you’re getting a nice breakfast wrong lol…. The gentleman name Marcus gave the best customer service ever I can’t say the same for some of the other staff. Other than that it was good

Out of service of room lights.

The property did not provide shampoo or conditioner. Also the breakfast was only a coffee offered.

This hotel was a great fit for our needs. We were really happy, even though the mattresses could’ve been better. Overall, if you’re in a pinch, this is definitely a place to stay. The staff is good and in general, they are cooperative as long as you don’t have a lot of demands.

This place was a horrible place. I did not stay there. I had to find another place to stay during my visit. It was horrible. I was in a place with no one. And this was a bad experience for me

It smelled, Wi-Fi sucked, didn’t look good T they to upgrade

Had a unique case where my obligations wouldn't allow me to check in within their window of time (3p-12a). I called to ask if they could check me in early, over the phone, or if a family member could check me in and basically got told no and there were no options or exceptions I could be granted. ¯\_(ツ)_/¯ I've stayed here on multiple occasions and this particular room had carpet and it was rather dirty feeling and felt damp in part of the room. Outside of the that, this location is very convenient for eating, shopping, access to the surrounding areas.

1st room I got was halfway cleaned, still had the broom and cleaning supplies in it. Had to go back to the front desk to get another room

Dirty, filth all over the floor, and in the elevator!