Fairfield Inn & Suites by Marriott Louisville Shepherdsville

The hotel was clean, the staff was friendly and very helpful, and the pool area had plenty of towels. The room was an accessible room with extra space for moving around which was great for our family. The breakfast buffet had make-your-own waffles everyday with many other hot and cold options as well. We had one problem that was addressed by the staff immediately. The accessible shower was poorly designed, The water in the shower did not all go down the drain - most of it "waterfalled" off the edge and onto the shower floor. Which would have worked to catch and run into the second drain (set into the tile floor) EXCEPT the floor drain was about 1/2" above the tile floor. No joke. We had a good old fashioned flood! The staff came right away, cleaned all the water and commented on the bad drainage design - which we had already noted. The floor construction was not their fault but it needs to be fixed. But, the place was so great and the staff so kind that even the flood couldn't ruin our stay!

This hotel does a great job and was very pleasant. Above average breakfast experience too!

The staff were very friendly. The rooms were clean. There was plenty of parking onsite.