环球影城假日套房酒店

I did not give a five star due to the noice air conditioner on the room.

This property was great for its price. The staff was attentive and everything was nice and clean. The only thing I would suggest is to not charge for parking, but other than that it was great.

I arrived to the hotel at 3:38pm, check-in was at 3. The room wasn’t even ready. My son was sick from the trip and had a fever and we had to wait in the lobby for an hour just to get the room we reserved. Once we were upstairs, I noticed hair in the sink and a ring around the inside of the toilet. I wanted to give my son a cool bath but the tub stopper was broken so no bath. I finally unpacked everything and went to lay down and I found blonde hairs in my sheets. Our hair is brown/black. Our pillows had stains and so did the sheets. For the inconvenience they credited parking, but for all of that, management should have done better. They did offer another room, but my son was still sick and we had unpacked too much to move at this point. Also, 2 days into our stay, the tv just went black and stopped working. I never leave reviews, but this had to be told. I should have received a free night as well.

This is a very good place to stay for the price/location. The only small issue is because I stayed on easter, the parking lot get jammed overnight so it was not easy to find a spot and maybe you will need to park on the street, that feels very safe.

Staff very friendly. Will be back

I enjoyed my stay.

Just en the center

Free breakfast and drink, bed was horrible

My stay was outstanding all the people was very frienly The girls and personal in the breakfast was friendly and provide good service .The room cleaning was very good, every day change towels and clean the room. In front desk many people willing to help you.

Everything was good and the location was near to all the excitement.

We had a suite it was comfortable and well laid out

All was good and convenient.

Housekeeping every day was amazing. Extra towels in the room, quiet, great breakfast, super friendly staff.

Excellent service

Front attendances were all nice and good manners, free breakfast was better than I thought. I wish we could do self check out to use app. Room was neatly clean But pillows were awful, all three were crumbling and weirdly soft, I had pain in the morning

They never returned the $40 fee they charged me, the shower curtain was broken, $16 parking per day and there was no parking available, too much work to find a parking space, I don't recommend it.

Very nice clean hotel with helpful staff. My Room was very spacious. Hotel was ideally situated for bus tour pickups from Ikon Park.

Nice and clean hotel with great staff

$16 a night for parking, why not just add it into the bill? Breakfast was minuscule compared to any other Fairfield I have ever stayed at. Redeemably close to Universal Studios and Disney.

Facility in good conditions, nice staff and service, good breakfast, very clean, good smell