Positive: The front desk staff and housekeepers were fantastic doing everything they could to meet our needs.
Mixed: the breakfast buffet was quite tasty. One negative was it was only stocked once, so if the early diners ate all the yogurt or fresh fruit, later diners missed out.
Poor: communication. The website listed a laundry as a feature and we chose this property based on that, but it is inaccurate. No laundry. Also they told us the front counter that we could come each evening to get 4 drink coupons to be used at the evening reception. Since we were going out one evening and driving, we decided to use only two one evening and then use the remaining six the following evening when we were not driving. We went the bartender to get our third glass of wine, placing a tip in the jar and giving him the tickets. He took the tickets and told us we had already had two drinks. Would have been nice to know this ahead of time. Date the tickets or post a sign, etc., although not sure why they care if we use them equally everyday.
The rooms were well decorated and comfortable, but soundproofing between rooms was not up to the boisterous guests and the shower strangely could not be regulated for pressure.