海港酒店

Friendly staff

We booked last minute. Would definitely stay there again. Great price and staff was very friendly.

need to clean up the work area

walksble to anything in town

Stayed at this hotel because of Lobsterfest and the 5k. The hotel room was newly renovated and clean. The pillows could’ve been a little bit more comfortable. Staff was really friendly. It was a very convenient location to go see lighthouses and walkable town.

Property was very close/ convenient to Lobster Festival but quite expensive for basic motel room. The was no chair or place to sit other than bed in our room. Breakfast was adequate but they need better and faster coffee service.

We reserved this room for the first and second day of the Lobster Fest, so the area was busier than usual, when checking in we were told we would have to wait an additional 40 minutes to check in because the staff was not finished cleaning our room, luckily that did not happen. The room was soaked in febreeze, floors counters, and beds. The location of the hotel was directly across the street from the Lobster fest and walking distance to everything else, with a harbor view, great location.

When we arrived, there was no one at the front desk, which was closed earlier than listed, and an envelope was left with our personal information, room number and access code in plain view and accessible to anyone as the front door is not locked. We booked a harbour view room and got a view of the back concrete grounds of the hotel. The breakfast was inedible and consisted of powdered scrambled eggs, generic sausage and only a few instant coffee cups of flavoured coffee. Other listed amenities such as hair dryer and vending machines were not available. When we expressed these concerns to the staff in the morning, we were offered no compensation. The hotel is clean but not worth the price.

Place is great. Walk to water,downtown, and restraunts, room was very clean. We will be staying here again.

Wonderful stay of two nights. Staff at front desk friendly and helpful. My bed was excellent

Location was great for restaurants and shopping.

The staff were friendly and check in was easy. The room was clean, but the shower could have been cleaner. There's a gap at the bottom of the room door and we had to put a towel at the bottom to block the light coming in from the hall (and for safety reasons). The walls are pretty thin so you can hear any noise going on in the hall pretty clearly. This wasn't much of a problem at night as it was it pretty quiet, and we had a sound machine to drown out any excess noise. We didn't partake in the free breakfast, but it's a nice plus. Overall, it's a nice place to stay, and I would say it's worth the price.

Horrible smell throughout the facility. Curtains are nasty

Good location to downtown.. Just an average place to stay even though it said it had a view.. it kinda did.. I was needing a hairdryer & they didnt have it & also the morning light was bright in the room because the curtains arent long enough for the door. Bed was comfy & nice staff tho!

Location The hotel is directly across the road from the harbor and with in walking distance of downtown

There is a problem with the staff training and their perceived mission. At other hotels the staff is friendly and there to help insure the guests enjoy their stay. Your staff acted like school hall monitors, on a mission to make sure everyone followed a strict set of rules. I’m 82, I don’t need a lecture on your housecleaning rules I just need a clean towel and (is there anything else we can do for you).

Very disappointed with the condition of the property. Looked for a little get-away and ended up in a room with noisy AC and street noise. I think the owners are trying but the place is very tired. Staff was nice.

The facility is newly remodeled but still a little rough around the edges. The room was a bit narrow but everything was new. I had a double queen room which was very narrow. The room included a desk area and a wet bar but had no coffee maker, iron or ironing board. All rooms have outdoor seating of some type but mine overlooked the parking lot with huge storage containers and trash from the remodeling. There was a sliver of a view of the harbor but it was still nice to be able to sit out on the small deck. I would stay here again and, with a few tweaks, this place has potential.

We can walk to every restaurants,

This was one of the noisiest places we have ever stayed. The walls are paper thin, and the traffic coming in and out of the hallways (throughout the night, up to 4 am) was unbelievable. We couldn't sleep, and to make matters worse, there was a massive hairball on the floor, and the towels looked dirty. Didn't even want to go barefoot anywhere in the room:(