I usually don't leave reviews. My experience was just that bad. I was there in March. I had to sleep with broken open blinds for everyone to see me all evening, all night and all morning. The battery ran out from their idiotic electronic remote control system. The blinds couldn't be lowered because maintenance had already left for the day. I couldn't even change rooms because there were no other rooms available. I should have gotten a full refund just for having to stay in a "fish tank" with no privacy. In addition, the housekeeper purposely ignored my request for towels, which was rude. Also, there was no phone even in the room to call the front desk. Unfortunately, after my stay, I had to deal with the manager of the property, who was a pain. He was really heartless. He did not show any empathy to me or understanding of my special circumstances. This is really bad customer service. I was treated like garbage. I would give this hotel 0 stars.