希爾頓花園酒店羅切斯特/皮茨福德

Quiet property. Nice areas for our Dog

Great location close to the trail.

Had a good stay only issue we ran into was the first room they sent us to stunk of marijuana. Fortunately they had another room to send us to immediately.

Breakfast

Restaurant was a surprising plus. The breakfast and dinner menus had good choices. Staff services were excellent.

Great location

I think they have to have a 24-hour cleaning staff since I made my stay at 4:00 pm and they gave me the room completely dirty the bathroom they hadn't touched it the towels were dirty I talked to the resection staff I informed them of what was happening and they never sent anyone to clean and but I still had to ask them for the clean towels to More than twice and he never took them to the room we had to go down to look for them and cleaning ourselves was a very bad experience

Needed to take a shower and just sleep for a few hours before I catch a plane the shower was beyond filthy that type of black dirt mold in the corners that you know have been there for at least a year

The rooms were old and worn. We were on the terrace level (aka) the basement and it was a bit musty. The main level was nice. The staff was very nice. And the water pressure was good!

Had ro cahane rooms do to noosy a/c unit. Staff acted swiftly.

Just another Hilton Garden Inn that needs a refresh. Stayed in many and they’re all in the same condition. Dirty run down bathroom, old a/c unit in room that didn’t cool down with a mustyv smell. Par for the course from Hilton.

Cleaning staff walked in on me 3 times and the bathroom had mold, and the ac system was not functionally controllable from the pad.

While the main things were clean and well-run it is obvious that the property needs a thorough upgrade/cleaning...hallway carpets wrinked and dirty, common area seating should be replaced or steam cleaned, toilet in bathroom outdated ..very low to floor.

The first room I checked into on the "terrace" level (ie basement) was really damp, with mold growing in the shower and a horrible smell in the bathroom in general. To their credit, they quickly moved me to a new room on the first floor. No smell but still mold in the bathroom. Needs some attention.

Our room was on level T, for terrace. It was a basement. There was no terrace. We joked with other guests about level T. You had to go “down” on the elevator. 🙄 Staff were great, so we didn’t complain but, I think they should be more updront about their accommodations.

We stayed at the Hilton Garden Inn Rochester/ Pittsford to be conveniently located to the Buffalo Bills training camp. It was close, easy to park, refreshing pool and a super kind staff. We were delighted with our stay. Thank you!

Good

Nice

close to freeway

The hotel was very pretty from the exterior in a good, convenient location. Rooms were spacious and beds were comfortable. The bathroom had a slow moving drain in the sink and the carpets needed a good cleaning.