希爾頓花園酒店瓦利福吉/奧克斯

Requested 2 Queen Beds, but I only got 1 King bed room. The staff should ask me first before changing the room type.

Not a bad hotel but have to provide a warning to potential guests on one thing: We had a junior suite and considered the pullout bed to be un-usable. The mattress was a piece of foam covered in a plastic bag. A sheet was provided, but no mattress pad. And it was uneven. Maybe you could put small kids on it, but we needed it for a teenager.

Bed bugs, spiders Filthy rooms

Good clean and quiet comfortable stay.

The property is good, but some of the staffs are very weird

The room and facility was clean and up-to-date. That's the good stuff. In our room, the entry light kept blinking on and off. Annoying but acceptable. But, the toilet didn't work. Once flushed, it would take a good 20 minutes to refill so it could be flushed again. I reported both issues to the front desk. The person there said he would have someone from maintenance look at it. I stated to walk away, stopped and asked if anyone in maintenance was available. No, not until the morning. Went to use the pool around 6 pm. No towels. The next day, a nice maintenance man worked on the toilet. Replaced parts but not much improvement. When I checked out, a every nice lady asked how the stay was. I replied it wasn't very good. She discounted the 2 day stay by 50%. That was appreciated. Without that, I would have rated 2 stars.

The carpeting needed to be replaced in room.

Experience with the staff was great. My room on the other hand was dated and in need of some work. The bed was missing a support in the middle which caused it to crack everytime we sat on it. The front support was bent out. The light fixtures in the bathroom were rusty as well as the rents in the room. The ceiling looked to have water damage. And it looked like spot of blood on the window curtain. They also put basic nestle bottles of water in the rooms but charge $2.50 per bottle if you use them.

Friendly staff and very well kept property

The water temperature of the pool was too low. And kids under 16 were allowed to be there without adult supervision- 10 kids at a time. Basically no-one observes anything..

Staff was excellent. Food was great and the rooms were very clean and comfortable.

Nice hotel, clean; excellent condition; professional desk clerks; great pool and weight room. They somehow found a quiet spot for this place near shopping & highways; we will be back.

Was greeted by friendly and informative front desk staff. Clean and fresh lobby with immaculate rooms. Convenient to the convention center. I used the pool and was pleasantly surprised to find a hot tub. Fitness was small but well appointed. All in all a freat quick stay.

We really enjoyed this hotel! Definitely recommended and we’d definitely stay there again!

Great service and clean rooms

This place was so clean and quiet. The staff so friendly

Nice stay

We have stayed here multiple times and have always found the staff professional and very friendly. It is very clean and well maintained. Quiet hallways. Easy to set the room temperature.

The room was dark. Seemed dated. Clean. TV didn’t always work.. hotel was average

Hotel was clean staff was amazing but room was lackluster. Beds and pillows weren’t conformal ac was noisy and weak. Water pressure and temp was great. My dog was welcomed which was by far the most important thing for us.