Holiday Inn DAYTON/FAIRBORN I-675, an IHG Hotel

We stayed in a room that was newly remodeling for the change over to Double Tree. Beautiful, comfortable and roomy, nice front desk staff!

When my wife and I arrived at the Holiday Inn Dayton/Fairborn, we were “greeted” by an unhappy and unfriendly front desk employee. The room was organized and clean. My wife and I went out to see the area mid-day yesterday and upon return later last night, we discovered that the security latch had come loose and locked us out of our room. We went down to speak about the issue with the last night staff, who were nice and polite. We waited in the dining area while the lady working up front tried to find someone to come fix the latch and let us into our room. After about 30 minutes of waiting, we were made aware that maintenance could not come in until after 8:00 AM, and that we would have to sleep in another room. At that point it was 1:30 AM and didn’t have much of a choice. So, because we could not get into the room where all of our belongings were, we slept in the clothes we had on, didn’t have access to my nightly medication or CPAP, which were all locked in the room. It was a very unpleasant night’s sleep. While checking the out this morning, we were reminded that “Those locks don’t always work right. Be sure to contact the third party [Hotels.com] and let them know what happened, because there’s not much we can do, since you booked through a third party.” I don’t often complain, but this was one of the worst stays I’ve ever experienced. I would like to hear from someone from Hotels.com, who can help rectify the issues.

A quick drive to Wright-Patterson AFB.

Clean but had problems with first breakfast is not free. Then went to my room 2nd night couldn’t get in, had to go back to staff to add another night, waiting for 20 minutes due to staff left to go help someone else. ( that’s what sign said). Halls looked like major leak happened. Tub didn’t drain properly. Very friendly staff.

There were updates being done which is good, but it was a little noisy.

Good

Beds were comfortable, showers were good, bathroom was a good size, but rooms could use some updating.

Staff was nice, place was comfortable. Breakfast was very good. The room wasn't as clean as we would have liked it though. There was hair on the floor and on the towels. I wiped the end table with a disinfectant wipe and it came up brown.

The hotel was even nicer than expected, it was quiet, clean, and the service was exceptionally friendly

Hotel in renovation

We honestly had no major complaints and the price was unbeatable. The lobby area is very nice, some of the room features were older or outdated, but it did not affect our stay. All the staff we encountered were helpful and pleasant.

The room is very dated and was grungy. There was grime on the remote and hvac controls. The walls were so thin. Next door talked on the phone for hours and I heard every word. Definitely need to renovate

All was good!

All fine

Place was nice in middle of renovations, had barely enough hot water for shower Saturday morning, no hot water Sunday morning

Well let’s start off by saying myself as well as others didn’t have hot water to shower and everytime we left the room one key card or another would stop working and we couldn’t get into our rooms. The room and stay were acceptable the breakfast was great although our server asked us for our food vouchers (which we didn’t receive whatsoever) but she still allowed us to eat, was told it should’ve been included with our key cards (it wasn’t) but we were still able to enjoy our breakfast. All together it was somewhat inconvenient but we were in town for our annual UAW bowling tournament so we were told they would give us a discount for that but with everything that was bad we don’t believe even with the discount it was worth it. I’m sure they can better in the future ( at least I hope they do)

Rooms are a bit small. Wish I would have known they were renovated the hotel before I booked, was woke up to hammers and noise. Nice location

Lamps were odd and not very bright.

No breakfast served due to holidays. Rooms outdated

The entry way and dining areas were very nice. The rooms were clean but need a little updating