Holiday Inn Express & Suites AUSTIN NW - ARBORETUM AREA, an IHG Hotel

Friendly staff, pretty clean. Noisy since the freeway is right next to it, not sure why it's so noisy, I guess the windows aren't thick enough. Pool was closed for renovation, problem is that it was closed for the same reason last year?! I look for pools in hotels for a reason, and I hate paying for amenities I can't use.

Great breakfast and great service

Very clean and excellent bed, so comfy!

The staff here is SO friendly and accommodating! Our kids have a wonderful time at this hotel and the pool + cabanas are a blast, with lots of floats available. It is a little home away from home!

All good

Staff was helpful and friendly. Traveling on my own, I liked that you had to be fuzzed in after 10pm. Felt secure. It was one of the only places in Austin that doesn’t allow pets which was a huge plus for me because I am very allergic to cars and dogs even after a place is cleaned and vacuumed. Everything was spotless and well appointed. Will stay here every time I visit my family in Austin.

Nice staff and the common areas and our room were clean.

Very friendly and courteous staff!!

great pool, clean updated rooms, friendly staff, nice breakfast

Stay was fine.

Breakfast options were great! Enjoyed the pool and even the hot tub. Staff at the front desk were very accommodating

.

Went great!

It was in the middle of all the stores and close to lake Travis!

The staff was extremely nice. The young lady that checked us in was kind enough to sign me up for the reward program. Jose was extremely kind late in the night to help with multiple items. We’re not a traveling family but we enjoyed this hotel and had us considering other trips as long as we’re staying with similar amenities. Thank you!

Room was clean and the staff were great! I have to be in the area one weekend every month and will be staying here again! The only suggestion I have is to start breakfast earlier (before 7) or have items out for a grab and go option.

Great clean, safe property. Great location for Arboreatum and Domain. Breakfast is very good.

Good location. Friendly staff. Cleanliness needs improvement-yellowish/brownish stains on bath walls; mold behind caulking in bath and crumbs near bed. Buffet had good variety. However, the raisins were old and the oatmeal was too runny.

We enjoyed our stay! Front desk staff at check in was wonderful. Enjoyed the breakfast and seating area. Great areas for visiting by the pool.

Quiet and safe place to stay. Clean rooms