Holiday Inn Express & Suites DALLAS NORTH - ADDISON, an IHG Hotel

Rooms were modern and clean!

Staff was friendly and the place was clean. Breakfast was presented well and what you’d expect at a Holiday Inn Express!

Very clean. Safe area.

I loved

A very safe place, neat surroundings. Nice accommodating staff, decent breakfast, decent guests.

Everything was great, except the people at the front desk, they weren't very friendly and didn't represent how nice and clean this hotel is.

Our stay was great! Met new people pool side! Had a great breakfast and just a relaxing stay.

Front desk Lady was very helpful and very respectful.

Convenient and clean!

Construction was going on which isn’t their fault just sent messages but no response on acknowledgement

Great location. Very peaceful and wonderful breakfast

We stayed for five nights (originally meant to stay six but cut visit short for other reasons) and never had our room cleaned during the stay. The bed was made once when we asked for towels, TP, and to empty the trash can. Other than that we only received any necessities by stopping and asking for them at the desk.

Listen, when me and my husband changed our stay to this hotel, it was a game changer. This hotel was such an upgrade from the first hotel we were at that was ALL under construction. We will definitely be back to Holiday Inn!!! Daisha at front desk was soooo nice and helpful!!! The welcome waters were a great welcome. It's the little things!! Breakfast was DELICIOUS!!! The room was so nice and clean!! There was a full gym for my gym rat husband. The bed was comfortable and the pillows were the coolness pillows! We really enjoyed our stay here! The price, was also cheaper than the from hotel we had with all the construction. This is your hotel right here ...HOLIDAY INN!!

Clean room, great staff.

Quiet and convenient

Area was clean and quiet but still in range of active spots

We found this hotel to be pretty average for the price range. Front desk employee was fairly disorganized for a few minutes, but that was fine! She was friendly but did something we found to be very unsafe. As I was checking in (I’m female, my husband was in the car so it looked like just me) another few people came to check in. Instead of having them wait a respectful distance she told them to come and stand right behind me. It made me uncomfortable as then she started to give me instructions and was very polite, but announced out loud (regular volume , no whispering or effort to be discreet ) what floor I was on. Thankfully, she did not announce my room number because these people were in line behind me like they would be in a conveniencestore line. It makes me very uncomfortable when I’m traveling, even with my husband ,for my floor to be announced to everybody in the lobby. I’m sure she meant no harm but I feel like maybe more training should be put in place to help keep guests safe. Room was average for the price. Bathroom and bed were clean, but the carpet was very dirty. We were exhausted and I wasn’t thinking and walked around barefoot. My feet were so brown from the carpet that before getting into bed I had to wash them in the tub and wore shoes the rest of the time. Normally I do anyway, but again was very tired. Breakfast offerings and quality were average for the price. The staff that were serving breakfast were very friendly and professional.

overall great stay, friendly staff, easy check in/out process. facilities are starting to show their age.

Very nice and pleasant day quiet and small.

It's was excellent we really enjoyed our stay 🙂