假日酒店及套房杰克逊东北, an IHG Hotel

It was a pleasant trip, the room was nice and cozy.

One of the best Holiday Inns that I have stayed at. They’re always my first choice and this one is great.

The staff was super friendly. I was greeted upon arrival, offered a cold bottle of water, and the next morning the cleaning staff and everyone greeted and made conversation. I have never had that at a hotel stay. It was enjoyable and the room was nice, quiet, with room darkening shade, and a comfortable bed.

Room had mold. Tv didn't work and was unclean overall

The shower in particular was kind of nasty. One key card didn't work at all and the other one barely worked. The staff were very nice and helpful.

We got to the property a little early and the lady at the desk was less than helpful, so we left went for some food. Once we returned, the two gentlemen at the front desk were very curious and helpful. The woman at the front desk earlier could take some tips from the gentlemen. The property and amenities were great.

Breakfast an pool

Great location, with good dining options nearby, love the patio sitting area with the gazebo, great staff on all shifts, will make it my hotel of chioce when staying in the area.

Property well kept. Quite. When breakfast is from a certain time to ending a certain time. All breakfast products should be available. Arrived with one hour left and no cinnamon rolls nor orange juice available. Told it was because they had only enough for the next day. Everything should be available during the breakfast hours.

Our shower in our first room did not work but we easily upgraded within the few hrs of check in to a bigger room with all working equipment. Overall our stay was great besides the sitting area outside stayed dirty due to other checked in guests with over flowing trash cans come morning.

The shower was dirty and a dirty washcloth was left in the dirty shower.

The breakfast was so so.

Nice and clean

Did not feel safe with person standing outside their door late night and early morning.

Nice rooms, easy booking and check in. Plenty of food options nearby.

The staff was great! My stay was nice! The breakfast was excellent! My only issue was with the shower, everything in the room was clean EXCEPT the shower, it needed a very good scrub with a brush and Clorox😞

Can’t beat it if your there for baseball

The friendliness of the staff and the modern newness of the building and rooms.

Easy to access.

The bathroom shower floor was filthy with mold and dirt. Horrible. Expected better