Holiday Inn Express & Suites MCCALLA - BIRMINGHAM WEST, an IHG Hotel

This HI Express is laid out strangely in the food area- oatmeal toppings are on the other side of the counter making the cutler between the toppings. No recycle or trash can in breakfast area for small items that are messy. Signage not clear for milk, and toaster is opposite from breads. Bed very comfortable. Carpet a little dirty in room - no fault of housekeeping daily person who vacuums- but needed deep cleaning. Staff is very friendly and accommodating- especially Maggie! She was patient with our Qurans really tried to help me sign into the IHG app. Overall very nice stay - just wish the rate was lower. It was very Josh because of IA graduation.

Great customer service.

Everything very clean and staff was friendly. The coffee machine is just fabulous along way the complimentary breakfast!

Staff is very professional.

Nice hotel, but this is our third stay and the property consistently only offers 1 coffee pod in a room booked for 2 people. Doesn’t make for a pleasant morning.

Had an amazing time here went to get away and have some peace and quiet.

Nice and clean hotel. We will consider staying here again in future.

Everything was wonderful

Great quiet hotel with location convenient to local spots.

The lady who checked us in was very friendly. Very clean room. We had a nice stay.

Clean, modern, awesome breakfast!

I and my husband celebrated his birthday this weekend....my treat. But, we both were pleased with this hotel. The place was clean at all times. All staff were amazing! The room was great! I did find a hair in the tub, so i will suggest that housekeeping wear hairnets. We love that they lock the doors at a certain time at night for safety of employees and guests. This hotel is strict about no smoking, and i love that too. Hubby and i enjoyed everything about this hotel. Also, i went home to get my ice cream but did not realize no freezer. Lady at front desk said sure bring it here. They kept it for me very neatly. Keep up the great work

Wide spaces in the parking lot

Very pleasant stay. The facilities were up to date and the room was comfortable. The staff was very pleasing to communicate with. Overall, the stay was very nice!

Very comfortable stay

Very nice

Very clean hotel

Great customer service and very clean

Breakfast was good. New road construction next to the hotel = noisy.

Brand new hotel. Nice and really clean. Friendly,helpful staff. Great breakfast selections!