Holiday Inn Express & Suites ODESSA, an IHG Hotel

Cinnamon rolls reason I stay at express First floor accommodations

Amazing stay

Property under renovation and remaining rooms are not kept up while work is continuing.

Great overnight stay. Ive stayed here before. The guy at the front desk could speak a little clearer but all in all, nothing negative to say about this hotel. Its my go to stop in odessa.

K

Water pressure was terrible and there was almost nothing left at breakfast with still 30 minutes left until it closed. The staff refused to put more out when asked.

Good location

Great stay

Upon entering the Hotel the lobby and public area were very nice. The room was an average mildly run down hotel in West Texas. There was an odd smell when entering the room, but not bad enough to leave. There was a thick layer of dust stuck to the walls in the room. The small refrigerator in the room didn’t work. The bathroom exhaust fan didn’t work. The beds were not very comfortable and the furniture was starting to fall apart. The breakfast lady was absolutely AMAZING! She went above and beyond to make sure our family’s breakfast went well. For the price it was ok and did the job.

Nice room, spacious and clean. A couple of extra towels, only two for two people, would have been nice. Usual breakfast choices. The elevators were not working, things like this happen once in a while, but better preventive maintenance might have prevented this.

Me quedé con toda mi familia y un trato precioso

Place was fine, but shower needed cleaning.

Everything was great except when I asked for a spare key, it was programmed incorrectly. I didn’t find out Neil hours later when I tried the use it. The clear k that reprogrammed never apologized for inconvenience and attitude during the entire process left something to be desired.

I was traveling alone and felt very comfortable and had a great night's sleep.

This was a horrible hotel, the room was dirty. The bed was rock hard and pillows very flat. The shower had lots of mildew on the grout. We used the iron, there was something burnt on. The ironing board had tons of burn stains and dirty. Staff was not friendly or very knowledgeable about tax exemption. I would have given them a zero out of five if that was an option.

Super clean

Staff was great and cordial! but the hotel needs updating. Mirror in bathroom was peeling. Bathroom had sewer smell. Headboard on bed was filthy and one side was falling. Curtains over the a/c unit were filthy and old. So old and worn sun shown through them in many places.

Very clean

A nice hotel that i would stay in again. Friendly and helpful staff. We liked their pillows and bed. Slept well. Variety of both hot and cold breakfast.

Pésimo servicio al frente