Holiday Inn Express & Suites SAN DIEGO-SORRENTO VALLEY, an IHG Hotel

Honestly it was a really nice room clean we missed breakfast Starbucks is in the same plaza so is Jersey mikes subs

Expedia indicated that the hotel had tub/shower. The hotel had no bath tubs which is one of the reasons that I chose this location. I was very disappointed with the information from Expedia. I had to request that the room be cleaned during my 10-day stay repeatedly. Neither of these issues made for a pleasurable stay.

5/5 ⭐️⭐️⭐️⭐️⭐️ Me and my family stayed in a suite with multiple beds and a spacious living area, and everything exceeded my expectations. The room was spotless, comfortable, and had plenty of space to relax. The front desk staff were incredibly friendly and helpful, making check-in and the whole stay smooth and welcoming. We also enjoyed the pool, which was clean and well maintained. The free breakfast was a great touch and made our mornings so much easier. On top of that, the hotel offered plenty of parking and the price was very reasonable for the quality. Overall, this was a great experience, I would absolutely stay here again and highly recommend it!

Helpful staff

Very friendly staff

The hotel is very clean. The check in host was great. Very friendly although check out host need to smile but everything was great. Breakfast was good as well. They have cinnamon rolls during my visit. Modern rooms and bathrooms. Smooth check in and check out.

This place is nearby a lot of businesses and makes for a more business hotel vibe. The rooms are clean enough but something that really bothered me was the smell of bleach right when I entered the room. It smelled like I was in a pool the entire time and gave me a headache. The doors are not soundproofed and when people talk in the hallways you can hear them. I’d often hear housekeeping talking loudly amongst each other in the morning when they clean, which disrupted my sleep. The worst part was the WiFi on the fourth floor was so spotty, it barely worked and connected. I ended up leaving early because I just couldn’t stand it anymore. I would not recommend. Stay elsewhere.

Helpful staff, very clean

Es cómodo el hotel.

Room appeared to be clean. Not so sure the sheets were changed from previous patron as there was what seemed to be food in the bed in a couple places. And there were only 2 towels for 5 people. We had to keep asking for towels. Breakfast was good.

The property was nice, clean, quiet and safe.

This hotel is in a great location for the price. We were able to travel to the beaches quickly. There is a Jersey Mikes and Starbucks basically out the front door. The hotel is clean and well staffed. We had a great stay!

Very clean

very nice!

The property was great, the only negative was the service desk person that was on duty 6/27/2025 @ approximately 430 pm. Basically I asked for 6 extra pillows due tonight have a toddler and wanted to form a barrier in the bed so he doesn't fall, the service desk gentlemen told me " absolutely not! Maybe 2 or 3 but definitely not 6!" It's absurd that a hotel that size doesn't have 6 extra pillows. Very rude and condescending.

Staff was wonderful. Most peaceful rest in years. Extremely clean!

MUY BIEN CUIDADA LIMPIA

Staff was nice, helpful and friendly. Breakfast was great They had omelets, bagels, pancakes fruit, pasyires and cereal. We were teaveling 2 adults and 3 kids. We got the room with 2 beds and 1 sofa bed. Room was clean spacious and comfortable. Definitely recommend.

Clean, easy access, convenient, and good customer service

Very nice