Holiday Inn Express DETROIT-WARREN (GM TECH CTR), an IHG Hotel

The desk staff was really nice!

It was ok! For one nite

This property by far was one of the best in the area!!! Very clean, attentive staff, etc. Definitely would recommend and will definitely be back.

The staff was polite and friendly. The room was clean as well as the outside of the hotel.

It was a really nice hotel! They had a nice like store in front to buy snacks and they are conveniently located for late night fast food runs. The beds were super comfortable and the pillows! There was a 100$ saftey deposit (which is probably normal but i wasnt expecting it so oops)

Hotel was quiet, friendly staff and great breakfast in the morning!

The customer service experience was unsatisfactory. The front desk staff appeared to be uninformed about any situation and there was no manager available to provide assistance. Hadn't been there for almost 2 days. I would not consider staying at this property again...The front desk personnel exhibited unprofessional behavior and displayed a disrespectful attitude during phone conversations; subsequently, she attempted to shift the blame onto someone else when interacting in person. Just horrible experience when already experiencing a hardship due to flooding in my home.

very nice and clean

Very clean sweet staff

It was nice, my room was across from the ice machine it was loud and we were next to the door which people would go out of all hours of the night and morning did not get a good nights sleep. I was only supposed to be charged 172.00$ and they charged me 242$ not sure whats up with that

Very clean and a nice place to stay. The only poor spot was Breakfast. Very understaffed, only one person to prepare food fill empty fridge bagels etc. Most everything cleaned out by 9 am. Need to fix, many unhappy people.

Was clean and welcoming

Average at best

Nice property. Clean. Had a wonderful stay there.

I was disappointed by the lady at the front desk. She didn’t even greet me. I didn’t see a smile, a single time while she was checking me in :(

First of it was no breakfast the 2nd stay the over broke and they had bad attitude

This place is below average for my first time stay. There were stains on the comforter, enough to tell that it probably wasn't washed. There was hair in the sink and the tub was clogged. Also, there was almost nothing for breakfast, very unprepared. Apparently, the prep called in so no one else knew how to do anything.

N,a

Good area and acceptable price. Breakfast!

It smelled like someone had smoked in the room we stayed in. But it seemed very clean. It was a good place to stay for short trip. Everything that we did in the areas was quick and easy to get to. Overall it was a great Hotel.