薩凡納歷史區假日酒店，IHG 酒店

Many other hotels close main area for the same price

The staff were excellent and friendly very helpful no matter what time of day! Unfortunately, the restaurant was closed without advance notice to us and we had planned to eat there one of the nights. The air conditioning in our room DEFINITELY needs to be upgraded -our room was warm- and our closet doors were broken (maybe the room needed upgrading a bit?) Overall the staff made the stay enjoyable and’s we thank them for their hospitality..

Very good location. Staff friendly and helpful. Breakfast could be better for the price paid.

Hotel at very good location. Checking-in was smooth. Staff was friendly and helpful. Breakfast could be better for the price you're paying.

Great location close to SCAD, historic downtown, and the riverfront.

Very nasty and overpriced. Bad area at night. No parking and the valet is $45.

Great location! Walking distance to many places. Great sarcastic bartender who gave good dining advice!

Staff very helpful and friendly.

The location was perfect for walking to River Street or the City Market

Hotel was downtown so the wear and tear was to be expected

Clean and friendly staff. Breakfast is good. Pet friendly. Close to Bay St.

Great Valet Staff

Great Service, Disappointing Room My recent stay had both high and low points. I was immediately impressed by the hotel staff, who were exceptionally friendly and always ready to help. The lobby was also immaculate, creating a welcoming first impression. Unfortunately, the room itself was a letdown. There was a very strong mildew odor and a damp feeling, which was far from pleasant. The air conditioner struggled to cool the room, never getting below 76°, making it difficult to sleep comfortably. To top it off, the beds were uncomfortably firm. Overall, while the service and cleanliness of the public areas were commendable, the condition of the room significantly detracted from the experience and resulted in me leaving a day early because I could not stand to be in the room. I hope the hotel addresses these issues to ensure a more consistent experience for future guests.

Location was great for nightlife and touristy things. Walls are very thin though, bring ear plugs or white noise, when doors close it shakes the wall. Staff was excellent, no idea about the pool…it was closed. Overall, experience matched the price and it was a an average place to stay- the staff and location made it better though :)

Check-in is at 4pm. We called when we got to Savannah and asked for an early check in and Sara was very helpful and she was able to accommodate us.

One of the main amenities we were looking forward to was the pool. We got there to learn it was closed since 2 weeks prior to our arrival. It was not closed when we booked. We were never made aware before hand to allow us anytime to book another place. The alternative offered was to buy a day pass at another pool. These cost $35/person, so it would have been an additional $140 expense on our trip. We were not satisfied and asked to speak to the manager several times. He could never be contacted or found anywhere. They gave me a card to contact him. I attempted contact via phone and email and have yet to hear back from the manager. This is extremely poor customer service, and this situation affected our stay negatively. I would still like to speak with someone about this.

Great hotel!

Pool was closed with no notice, $45 a day for parking, are you kidding me. The street noise is crazy, went all night long.

Stayed 4 nights and electricity went out in my room on night 4, had to change rooms with no help whatsoever. I even had to go and pick up the new key myself. My room was cleaned on night 3 only. Night 1 and 2 were only half cleaned, bed not made and trash left. Upon check in, Carpet was not vaccumed and restroom floor was dirty.

The pool and deck was closed and was said to never be reopening, but was advertised.