Home2 Suites by Hilton Baltimore/White Marsh MD

Excelente Hote Buenas instalaciones Habitaciones amplias Desayuno muy variado y bieno

Disgusting cross-contamination of food utensils esp for those with pork allergies..

Amazing, comfy and the breakfast options was fantastic for everyone including my picky grandson

Great stay will come back

First 2 nights i had really noisy people in the next room that kept me and my toddler granddaughter awake. I made a complaint and i would of liked it if they switched my room but they did not. I decided to return Sunday after not feeling well and i was supposed to leave and had to switch rooms due to a bad television and i was soooo tired with a 1 year old and above all i was told i had to have my card physically present and could not use it on my phone after i called and asked if i could use my credit card as tap to oay with phone . Traveled 4 hours and was then told i could not. Imaging if i did not have a backup. This really pissed me off. My experience here now that i think about it was really crappy

Satisfied

Clean close to stores, clean and friendly staff

The studio was very clean, very nice however we were in the second floor and can hear the music from the lobby, all night lo g

great

Initially, I was a little disappointed because the hotel was not able to give me the room that I requested and I had to settle for a king bed rather than 2 queen beds. Once I arrived there the front desk manager was extremely accommodating, very professional and extremely kind. When I arrived at my room I was quite pleased with the condition of the room and the amenities that were available to me. The only problem that I encountered with the room was the television. It was not working properly but I had access to Netflix and that sufficed for the evening. I would definitely use the hotel again if need be I am quite appreciative of the manager and the services that he provided to me. The breakfast that was provided for free was also a plus.

Friendly staff and good breakfast

Front desk was friendly and rooms were clean. Beds were comfortable and the only thing I would say is the bedding could be updated…..one pillowcase was actually sewed where there was a whole.

Just a quick overnight trip but it was comfortable and the breakfast was great. Will be back.

I didn't liked the surprise of 75 dollars for my dog

I would like to Thank the manager Tim for accommodating us and being super kind! My family truly appreciates it! I also want to thank Javon too! May God bless you guys!

We loved the hotel, but the only reason we stayed was just to go swimming. It was my gift to my son on his 11th birthday. to stay the night to swim after his soccer game..BUT I know things happen. Someone got sick and the pool and they had to close it for that day and the next day.. I asked if we could be compensated by getting a one day pass to come to the pool. Front desk said it was not allowed. So for that I was disappointed and my kids were very sad as this was in january.

A three night stay needed a bit more space and these suites were wonderful! Our room was clean, bed was comfortable, wifi worked well and the staff at the front desk was excellent. We had to have maintenance up for a TV issue and he was very nice and helpful in spite of a language barrier. Breakfast was ample with good variety and well tended by hotel staff. I am a Hilton Honors member, but booked via Expedia out of convenience, yet they were able to include points on my account. I believe there was a parking charge that I did not know about but it wasn't outrageous. We didn't use pool, fitness or other amenities and the weather was not conducive to using the patio area, but it looked very inviting. It was a great stay and I would definitely go back.

Judy, the front desk receptionist, was absolutely wonderful. She was professional, courteous, and efficient. Honestly, she should be commended for her work ethic. She answered all my questions and offered suggestions that really made my stay wonderful. I will come back to this hotel specifically because of the way Judy made me feel—valued.

great location

I was charged for parking when there is any notice in my booking that there was a parking fee.