Home2 Suites by Hilton Eugene Downtown University Area

服务差，管理混乱！

No Complaint. Everything is good as expected

没拖鞋没烧水壶

very lovely workers

Our stay started with LOTS of long black hairs all over the bathroom. The beds and pillows aren’t super high quality, but I guess I’ve slept on worse. We chose this hotel for the pool since we were traveling with children- even called ahead to ensure the pool was open and get the pool hours. When we arrived the pool was closed and stayed closed the entire trip. A real bummer for everyone really. The breakfast isn’t anything special- same stuff every day and halfway through our trip, no one wanted to eat it so it didn’t end up saving our family money because we ate out every day for breakfast.

The room was well equipped and spacious. Great staff!

The room was spacious and the staff is welcoming. The area is not safe for families with kids, too noisy.

Loved the amenities! The homeless gather around the corner near a soup kitchen or mission, but they never bothered us and we walked everywhere. Just a heads up, the parking lot is owned by the city and it’s $14 per day plus a city tax. The staff were helpful and very gracious. The breakfast was great. Such a large suite (double Queen). We will definitely be back and will try to seek out this chain when traveling.

The hotel was nice and the room was clean. The parking is a bit frustrating because you have to pay with your phone and it was super confusing and difficult. There are some nice restaurants walking distance from the hotel but also many homeless people. In fact the majority of people on the street were homeless- some friendly and some hallucinating. Not sure why Eugene cannot do more to ameliorate the situation but I am don’t really want to go back.

Stayed at Home2 Suites recently and honestly loved it! The rooms are super spacious and feel more like a little apartment than a hotel room. Having the kitchenette was a huge plus, and everything was clean and modern. The staff was really friendly and check-in was easy. Breakfast had a solid variety, and I liked that they had healthy options too. The gym was well-kept, and the outdoor lounge area was a nice touch—great spot to relax at the end of the day. Definitely one of the better hotel stays I’ve had, and I’d happily stay here again.

Appreciative of second requested suite after 1st one found without clean shower. Public hallways and elevators carpets not clean. Lobby comfortable and clean, nice complete breakfast.

Location is very convenient. Number of restaurants are within easy walking distance. Beds are comfy and firm. Quiet area.

Generally all good except for having to pay for parking. In the past years staying here the parking was free so this was a surprise and expensive.

The room was very spacious and the bed was really comfortable! I found everything to be clean and well stocked. The reception staff was also super friendly and helpful. Thank you, Robert.

Whatever price you get, add $14 more dollars per day to park! Beds are worn so mattresses sink - ugh. Decent breakfast - unless you like food on the healthier side. Within walking distance to farmers market and U of O.

Loved the comfortable beds. A little noisy with traffic at night below our room. Staff was so helpful and accommodating as we checked in a little early. Breakfast was good! Didn't know parking was extra cost though.

The parking lot wasn’t owned by the hotel and it was a bit of a hassle to park. I was surprised that we had to pay for parking separate from the hotel.

Everything was good

Loved it.

This place is extremely noisy! Cars and busses going by all night. Homeless people shouting. People above us were stomping until 6 am. There’s also a train that goes by. Just a horrible experience. I called the front desk and was laughed at by Anthony and told there’s nothing he can do. Tanya was very kind and apologetic even though she didn’t work that night and was able to refund half of my stay!