达拉斯 - 北艾迪逊/托尔威家乡小套房红屋顶酒店

Mana

There was no door on the bathroom and a suspicious green light that was always on facing the bathroom

What you could see from the office area seemed decent, and the entire outside area seemed well-kept and clean. It is an older, outdated property. The manager seemed nice enough. The problem I had was with the room. The floors were dirty. The furniture was trash. The furniture was so old and worn and broken that the corners of the dresser were just gone. Picture a piece of furniture by an animal. Thick, hardened stuff all over the table and on the floor. The curtain had white crusty stuff on it. Inense burn marks on the wall by the door. Looked like a bullet hole in the ceiling. And there was what looked like blood on the curtain as well. Hardened stuff on the wall by the bed. And the bathroom counter had 20 to 30 cigarette burn spots all over the countertop. And this was a non-smoking room. 2 packs of soap that were the size of a quarter. No kind of cup or refrigerator parts are stacked on top of the fridge. It felt unsanitary. I couldn't eat a thing in that room. I did stick it out. I hate to make a scene, and it was my first time using an online app to get a room. I couldn't risk not having the money returned right away. So I stayed and didn't say anything to management. Why did they already know and have no problem renting it to me? All the rooms I saw in my row, not occupied with open curtains, looked the same way. I stood watch for roaches the entire night, but I can say there were none at all or rodents. People living there were super nice.

Good hotel

I had a truly awful stay here. The customer service was poor. The room itself was unacceptable. It was old, smelled terrible. Worst of all, I saw multiple roaches crawling on the floor and walls. The appliances were stained and old. Ac made a terrible noice.

My room was not ready, even though I arrived well after the check-in time. The room was not in good condition (Examples: Broken towel rack, the door locks required multiple swipes of the key card every time). Plenty of cockroaches, though. To be fair, none of them were large. The room's smoke alarm malfunctioned, causing it to beep constantly, making it impossible to sleep. That was the last straw, so I checked out early, and found another place in the same price range that's much better. Despite a week passing, neither the management of the location nor Red Roof Inn's corporate office has responded to my complaints.

Smooth

The late was rude at the front desk.

The hotel looks nice through the outside but it needs work through the inside.

Drug deals in the parking lot, some future felon I have to pay for, offered me crack in the parking lot. Pot smell was so bad that we left, people sitting in cars in the parking lot. If I weren’t armed, I would not have walked to the room…. It’s that bad.

The worst place I’ve ever stayed in, horrible staff and management. No towels when you need them or toilet paper. Not to mention filthy rooms with roaches and their eggs everywhere. So if you want to risk it for a cheaper rate, God Be With You! You’re going to need it.

It was great

The front desk lady was rude, polite, and not very nice

The rooms where absolutely disgusting, the only good thing about this place was the front lady, she was very nice.

It was a last minute booking and i ddnt get to check the reviews of the place qhich ive come to regret, i requested a non smoking room,but when I walked in the room was stinking marijuana,there was no door in the bathroom,and the bathroom blocked the first time I used it and i had to ask for a plunger..everything was old and filthy, all outlets were not working except for the ones on the bed lamp...they had pretty warm water though and tgr tv was working pretty fine

No se

Staff was rude said they had no tvs said that because i booked thru expedia they couldnt do anything, i called expedia they needed me onsite i booked room for my son so i couldnt get refund

Dirty

Staff was nice. Toilet had to be fixed, killed at least 6 roaches while there. It just looked bad. Car alarm going off for over 5 minutes in the middle of night then heard people talking kinda loud. Didn’t sleep much, was scared roaches would crawl on me. Burn marks all on the covers, towels were dirty.

This place is in a decent location but it roach infested and just straight up dirty. Food left in the fridge. No cooking utensils even tho it has a cooking top. Just wouldn’t recommend this place.