希尔顿兰开斯特 PA 的恒庭套房酒店

Very good hotel

Great stay and super clean

Check-in was 3pm and our room was not available for at least 35-40 min. past that time. We arrived 15 min early hoping we could check in early. We were told the room was “getting worked on”. As a customer and hotel member, this lack of service is unacceptable. We had to keep asking if our room was ready. No urgency at all. This is poor hotel management planning if you’re short on housekeepers. Also, we were placed in a room on the first floor with a bright flood light directly facing the outside of our bedroom and living room window. We asked if anything could be done to lessen the brightness so we could sleep, but the lobby associate said there was nothing that could be done. Expected better from this hotel.

Friendly staff during the day. However, I wish the evening lady provide me more information about the facilities and directions. Also, I told her about things not working at the room. She took note but they didn't fix the items. The breakfast was good.

Nice property, better than the Hilton Garden Inn across the street. Would recommend. Will be back.

Great hotel, friendly staff, good hot breakfast included. Our family really appreciated the location, right across the street from a beautiful shopping center with restaurants, outdoor entertainment, and a grocery store.

It was good.

Excellent property and cleanliness. I would recommend this property highly

The hotel was clean and the staff were very accomodating. My family and friends enjoyed the pool and playing basketball. The sofa bed mattress was a little thin and i could feel the springs but i was still able to get some rest. I was a little disappointed that the hotel website stated they had a local shuttle yet the front desk staff stated that they did not have one.

The building is in very good condition (kind of new looking). The facilities overall are fine. The swimming pool could be better maintained (the water wasn't that clean). The staff were helpful.

We really enjoyed the free breakfast that was included with our stay! Waffle station, eggs, sausage, breakfast potatoes and baked goods. Unlimited juice and coffee!

Great stay!

clean, comfortable and good breakfast

I enjoyed my stay. The property was very nice and comfortable. Great breakfast in the morning. Staff was most helpful.

Liked the place and its cleanliness. Room were spacious and clean. The hotel staff was courteous and very nice. Breakfast was good . Unfortunately got just night to spend due to official trip but liked the place

Really nice clean place. Breakfast is excellent.

Lancaster, Homewood Suites was very clean! Staff was very pleasant. One of my best stays so far at this location! Would do again when needed.

We were with several of our grandchildren so the pool was a wonderful activity for them. The pool towels were a bit small and thin, but did appreciate having them at the pool. Front desk staff very friendly! Only issue was we had connecting rooms and on one side the door was off its frame. Ok for us since we had the doors open, but could not close it if needed.

We stayed in the suite that probably doesn't get used that much. There were several maintenance issues that needed attention. The bathroom faucet handle was so loose that it was difficult to change temperature. A handle on the dresser lost a screw and was hanging loose. The light bulb in the kitchen hood was burned out. The hotel might have fixed everything if I had asked, but I didn't want technicians in my room and I shouldn't have to ask. Otherwise it was a nice stay and the price was right.

Trip to Lancaster with my wife. Pre Christmas break. The Hotel was nice enough, I found that the pictures of the suite made it look so much larger, so I booked accordingly. So tiny The bed was rock hard, and when I went to ask the front desk for some additional blankets, she was not thrilled and went and got some…never asked afterwards if we were good. Breakfast was so bad, we bought our own