希尔顿奥兰多恒庭酒店 - 环球影城附近

The convenience the shuttle

Terrible experience at the end. The day we had to check out, none of the elevators were working so we had to do the stairs with 8 bags since we are travelers. Because of this issue one bag was left behind at the room. When noticed, I called and it was there but when returned then I noticed my WATCH was missing. Besides the cost of the watch it had sentimental value and never thought this could happen at a franchise like Hilton. Too bad 👎

This is a great location to stay as a family if you're visiting Universal theme parks. The units are very large and come with a kitchen with utensils. They offer multiple free shuttles to Universal, although the last returning shuttle is a bit early so you may have to Uber/Lyft it back. Breakfast was good, only issue was their malfunctioning elevators which made getting to your room a process due to wait times during peak hours and since only 1 was operational with a 4 person max capacity.

Everyone was very friendly and eager to help. Room was very very clean. Shuttle to Universal resorts was on time every time. Pool was very clean and perfect for relaxing! Having a kitchen was a great experience especially for the convenience of the refrigerator and dish washer. Maintenance was fast to reboot our TV. The staff was cheerful especially the lady in the main hall that was cleaning by the universal area. Elevator issues...

All workers were extremely polite and helpful. The hotel is very clean; the Peloton in the gym even works! Big breakfast and super clean pool. The sweet lady who was taking caring of cleaning the hallway in front of the gym and elevators had a smile and polite greeting for me as I passed through. *Downside— No covered parking in front of building when bringing luggage in during afternoon Florida storms.

Pratico Perto da Universal Check in facil Cafe da manha incluso( quebra um galho)

Hotel was perfect nice, clean, spacious rooms & close to universal studios very convenient for my family.

Everything was great. Parking was easy. The hotel was clean and the staff was friendly.

Both elevators were broken upon arrival Friday evening. We learned one had been down for 3wks. As of Monday afternoon, they are still broken. Had to tote all luggage up and down the stairs, making several trips. Being someone with a foot injury that replied son a cane and can only manage short walking distances, this was a major inconvenience. Because we booked thru hotels.com and not directly with the hotel, we were not notified that the elevators were down and could not transfer to their sister site on the same property.

I loved it here everyone was Amazing!!!

I like the pool,hot tub, the mini-kitchen, the layout of hotel room ,i like everything but two things. The beds were very very firm and the room had over 40 mosquitoes in it. At first night i assumed they came from hallway since we were close to exit door but there was even more 2nd night. I think they were coming from kitchen sink or ac . Dispite the bed and mosquitoes i would stay again. I loved how close this place is to universal and they have a decent breakfast buffet.

The hotel was great everybody was very accommodating and the breakfast was nice and fresh. The only thing we didn't like was the shuttle coming from the park back to the hotel. There was a ton of people and not enough bus room for everyone to get on and some people had to stay behind which was terrible and wait for the next bus. The lady on the bus said she called for our hotel but nobody could hear a thing she said and the ones that did hear her tried to tell her our hotel and she couldn't hear us... and so we had to ask her to go back to the hotel to take us there when everybody was still on the bus.

Está muy bien ubicado

Amazing in every way

Friendly staff & great location

This is our second time staying at this property. Will definitely stay there again in the future.

Staff was friendly and efficient. The room was comfortable and clean. The vibe was safe and friendly.

O hotel é muito gostoso. Quarto espaçoso, café da manhã agradável e adequado. Meu filho fez aniversário enquanto estávamos hospedados e ganhou uma lembrança, um saquinho de doces! Voltaria a ficar no hotel com certeza.

Fantastic stay after landing from a long haul flight, we choose to stay here a few nights to recover. Clean quiet and big rooms. Would stay here again. Travelled as family of 3. Plenty to do very close by.

It was a nice place