Homewood Suites by Hilton Richland

It’s a nice experience. Staff was all great.

Everything was great except there where no sofa side tables to set our drinks on while watching tv in the livingroom area.

Great hotel with amazing breakfast and rooms.

The area

Lovely property, very clean and hospitable staff.

Super friendly staff, great outdoor pool, and location was perfect for us.

Everything was great, however I called the property before booking to ask about the pet policy and I was not informed of the $75 fee. By the time I found out it was too late to cancel.

The bed comfort was awful, including the flat pillows. Pictures online showed a hot tub that was non-existent. When I called down to the front desk to see where the hot tub was, they said, "There isn't one, we need to update our listings". There was also a notice placed under my door on Monday that there would be a fire alarm test. I figured I'm at work during the day, so it would be fine. I had traveled 10 hrs that day, starting at 12 midnight, then worked 8 hrs when I got into town. Needless to say, I was exhausted. Unfortunately, the bed was rough and I didn't sleep well at all. Tuesday and Wednesday, I was up early and worked long days teaching CPR classes and tossing and turning at night due to being uncomfortable. I was dead on my feet at the end of the day on Wednesday. At around 10 pm on Wednesday, just as I had finally fallen asleep, the fire alarm went off. I hesitated, remembering the notice. Thinking maybe I read it wrong. But with it being so late and not stopping, I packed my essential things, got dressed, and headed out. Halfway to the elevator, it stopped. I couldn't go back to sleep after that. Thursday, I had another long day at work and was hoping to just sleep. But, no luck. I had fallen asleep as soon as my head hit the pillow at 6-ish. Again, the fire alarm went off around 7 pm. Just as I had jumped up and started to get dressed, it stopped. This was an extremely frustrating trip, to say the least!

Very nice clean hotel with good breakfast. Stayed for only one night , and would return with no hesitations.

Amazing facility and.staff. I felt so AT HOME. AND the breakfast is wondeful!! Five Stars all the way *****

All was great - breakfast, room size, beds! Really it was. This was the best lodging of our 7 day road trip. We chose to stay here because we visited wineries in the tri-cities.

Brought my family here and it was great

Great staff, upgrades, breakfast and evening snacks, big rooms

The free breakfast was amazing. The pool was great and the staff very friendly.

Really nice suite, but kind of got the run around trying to check in. Housekeeping was behind so we had to wait a bit. I think you should be able to check in earlier for the price.

Loved the location!

It was a beutifull property.

I liked all the amenities

Very nice - great pool and breakfast

Everything about it was just great!