达拉斯艾伦惠庭套房酒店

Extremely clean, friendly staff and helpful.

Homey, and that's what i wanted since I was staying 3 weeks. :)

Pet-friendly, family-friendly and clean rooms. Front desk staff was great and accommodating with all our needs. House cleaning staff was great also. Ask and you receive.

Nice sized rooms. Older property. Room service requires a request from front desk. No housekeeping on weekends. Good value for money. Good location.

Great place! We will definitely stay here again!

The room was fairly comfortable. Unfortunately we were put in a room next to rooms that had just recently flooded. We constantly had noise pollution from fans and workers going in and out of these rooms. The hallways were fairly torn up, the wallpaper and baseboards were torn up, the two closest exit doors were barely hanging on and seemed damaged for awhile. Staff was always polite, but couldn't seem to do a lot.

There was a small issue when I arrived. My room was accidentally checked in with another family. No biggie the lady at the front desk took care of it. Later that night though I did receive a phone call after 10pm asking to come down to the desk to sort things out. I guess the lady thought she called the other family.

Ok

The customer service needs improvement

The stay was good. Nearby all the events that I was part of for the weekend. Water on point gets hot fast. Customer service was great. Very spacious a home away from home.

Limpio excelente desayuno y el personal muy amable

The breakfast was good. The room condition was ghetto. The headboard was falling apart. The kitchen was nasty. The wallpaper was literally hanging off the wall. The curtains in the bedroom were only shears so light flooded in the room from the street and highway all night long the room had a horrible smell. The sofa was something they may have found in the trash.

It was very nice room and was clean. Needed more trash cans in the room. It could also use a little bit of an update, but otherwise no complaints! Would stay there again.

Cleaning schedule was not daily. It was once every 3 days. Cleaning occurred only after customer requested it

It was ok. The pool was nice, food was good. Room was ok. Elevator and hallways were hot. Gym was decent.

Bunk bed is very stinky and no humans can sleep on it.

A little old, but excellent service, excellent cleaness

One of the best suites I’ve stayed in.

Clean and happy people

It was just OK at best.