斯普林菲尔德温德姆豪生酒店

The room is too dirty. Their room is very bad, especially smell very bad. I absolutely suggest the hotel need reconstruction completely.

Just one night sleep. It's a motel instant of hotel. Location is convenient to walk out dinner and supermarket.

酒店位置不错 有快捷早餐 性价比不错。。

有免费早餐，WIFI，冰箱、咖啡机等，屋内设施比较全。酒店周边吃饭购物方便，有梅西百货、食品超市、文具店、日餐馆、西餐馆等。不足之处是：酒店楼道有一股奇怪的味道，床上仅有一条薄毯，没有被子。

Average. Basic. Beds were ok. Room was ok. Nothing terrible, but nothing great either. The hotel breakfast offerings are minimal - juice was out of service, 2 choices of cereal, bread for toast, a couple dry mini muffins, bananas, and a couple very small yogurt options. There’s a decent selection of restaurant choices in the area for lunch or dinner. On the upside, my car didn’t get stolen overnight.

The room blankets has holes in them, the lamps are broken, the room was not cleaned. Condom wrappers and trash around the bed area. Considering I’m currently going through homelessness I booked and paid for 3 nights they refused my booking because of wet towels and dirty sheets.

The beds were very comfortable, linens in great shape, although there was no top sheet on one of the beds. Towels were in great shape. Airconditioner worked well. However, chairs were old and fabric on them all stained, walls and door jams need painted. Felt fairly safe.

we originally were placed in a room that smelled mildewy and like smoke. staff quickly found us a room that didn't smell like smoke. The mildew smell was still there but less present. It was last minute that we decided to stay in western MA and we picked this place because it had breakfast. Unfortunately, breakfast was cereal, mini-muffins, and toast.

I paid for my room and then when i got there they wanted another 100 so i paid that being told it would be refunded back after i checked out and i never got my refund back

Room 116 has a cockroach infestation.

The room was clean, the staff is very friendly, the shower nice and hot. The bed is hard was my only issue.

Good

Bueno el desayuno es muy pobre solo cafe y pan

The staff was very friendly and helpful!!!! The bathroom was dirty, the room needed a huge renovation!!

The rooms were not bad. The parking lot was well lit, but I was not prepared for the charge of an extra hundred dollars when I got to the hotel after I asked the manager when he asked me the card for incidentals. Was there a deposit to the room he said no because I had paid full price on hotels.com Then the next day I looked at my bank statement and see that they had charged me an extra hundred dollars I talked to the manager. He said he would refund the money but it takes 5 to 6 business days. This would’ve been OK. It had if I had been informed from the beginning but when you make a trip with a limited budget is very hard to wait 5 to 6 business days for a refund if it’s a standard practice, then inform people such not surprise them when they get there that’s very frustrating. Everything falls and rises on communication. If you don’t communicate with your staff with your procedures, then don’t surprise your customers. I was told one thing by one manager, and one thing by another manager a problem that proper communication would have taken care of instead of leading people customers feel frustrated

Run down and decrepit

Still dirty from last occupants. Hair all over bathroom 😔

The room was smelly and needed up keeping. The lamps and lighting was dirty. Room smelled like smoke. They have smoking rooms. The Mon smoking rooms should not be rented to smokers. All 3 of us have allergies and it was horrible to have to continue to smell that. We had to get Lysol from the front desk.

Older motel but decent nonetheless for the price. Staff is wonderful.

I got charged twice the staff was rude and one of the staff members spotted me in a near by store and wouldn't stop watching me or following mepo