Staff was very polite and nice, but we had paid in advance with hotels.com 3 months earlier - and were charged again when checked in, Howard’s hotel said they couldn't help our situation, (since they had changed or updated their computer system) and it didn’t show where we had paid.. but hotels.com contacted them and we were reimbursed so all turned out well.
A wonderful stay! Lovely view of the river from every room. A nice, artsy city park - great for strolling riverside, right outside the door. Excellent bakery across the street.
It was cozy and comfortable and a nice clean room. We really enjoyed the river view when the sun rose over the Mountainview. I would definitely stay here again.