纽约时代广场凯悦尚萃酒店

The environment is great. But the air condition is too loud.

Ok

Ok

距离时代广场、第五大道步行3分钟，交通非常方便，觅食选择很多，缺点是略有点吵

Nice

Great location friendly service

The ice machine on my floor waa broken so I called the front desk to requeat ice. The guy said they were too busy and said to go to another floor to get ice. His attitude was horrible and non friendly. My son also found a roach in his room. Other than that the hotel was nice.

Great

GENTILLESSE et PROFESSIONALISME du Personnel

Nice property

Amazing. Accommodating. High recommend!.

Updated older hotel with newer tv and electronic equipment

Close proximity to theaters!

Did not eat there …I think there is only one restaurant Bed comfort was grestb

Close to Broadway, very clean and updated.

The staff was excellent very pleased.

In almost every night of our stay, there was some maintenance issue we had to call about. The entry light didn’t work due to a disconnected wire, the floor lamp bulb was shattered, and the drawer rail came apart, preventing it from closing. However, the worst experience was on our last night—when we returned to pack up, the room was in total blackout. The Technician spent some time trying to fix it but was unsuccessful, and we were eventually moved to another room. The manager called to apologize which was a nice gesture, but unfortunately, it doesn’t fix the underlying issues. I urged them to spend more time checking and repairing room problems, especially electrical ones, to avoid this happening to future guests. As I told the front desk in my many years of traveling this was one of the worst stays I’ve had, and certainly the only time I’ve experienced a complete blackout in a hotel room. The only positive is the excellent location.

Family of 4 had a fantastic experience from start to finish. The location is perfect — right in the middle of Manhattan, steps from Times Square, Broadway, and plenty of restaurants, but still quiet enough to relax after a busy day. The room was absolutely spotless. Housekeeping did an amazing job keeping everything fresh and tidy, and I appreciated the attention to detail — crisp linens, gleaming bathroom, and not a speck of dust anywhere. The décor felt modern and welcoming, and the bed was incredibly comfortable. The staff were warm, professional, and always willing to help with directions, recommendations, or anything else we needed. We also loved the rooftop bar — the view of the city at night is breathtaking. If you’re visiting New York and want a hotel that’s clean, comfortable, and in the heart of it all, I highly recommend Hyatt Centric Times Square.

The best service ever! The property is amazing but the service is outstanding.

Great rooms and views and staff