Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel

Excellent service and great location. I’ll definitely stay here again next time I’m in New York.

热水不太热

I stayed there two nights with daugher but change rooms three times. First, the roof of bathroom came down and almost hurt to my daugher then another room bathroom also got serious issue, sewage gushes out during shower. It's the terrible bad hotel that I ever never meet.

Location is prefect and staff are helpful and polite. Overall price are good also compared to other hotels nearby. I know some people said this hotel needed renovation but if it does, price will never be the same and it will lose its competitiveness of being an building with a taste of history.

The hotel was are very thin and its not what i expected but it was cheap

Had to change rooms first rooms water wouls t stop running second rooms bed was broken stayed here multiple times never had a problem till this time.

This property is awful. Definitely, not what the pictures showed. Carpet was old, torn and dusty. The bed, tv, dresser, iron, ironing board were all old and broken. There were no shower gel. I had to go out and get some. 3 bottles of shampoo in the shower but no shower gel. Absolutely ridiculous. DO NOT RECOMMEND!!!

El hotel es viejo y los cuartos huelen a viejo, colchones no muy cómodos. La atención fue excelente. La ubicación espectacular, caminando: times Square, Teatros, Lugares para comer, Fifth Avenue y estaciones del metro. Los cuartos del piso 16 hacia arriba son mas nuevos, se parecen un poco mas al cuarto de la foto y sin mas caros.

No place to sit at the entrance of the hotel, the horrible lunch (no choice, no place to eat, no restaurant in the hotel, no indication to indicate where the training room is located, the bath and room, paint that tears off from the ceiling, tapestry that tears off, no fridge, air conditioning that does not push enough air...

Renovations were going on, I paid $900 for 2 nights and this was one of the worst hotels I have stayed at in NY. I have never paid over $600. This place didn’t have a mini fridge, the air conditioner didn’t work right on a hot weekend, no restaurant, no bar. I am far from happy with my moneys worth of a stay. I won’t stay again.

Todo súper bien en la estancia

Breakfast only snack , our room had a plumbing issue and drainage , the bathroom door never closed and open by itself , overall staff were friendly , near time square. Accessible for hoop on and hoop off

This property is in a great location. We really enjoyed our stay. We felt safe the entire time. I would stay here again. The reason for only 4 stars is that the water dispenser did not work on our floor. Also, the AC unit wasn’t working but they came shortly after phoned at 11:00pm and fixed it. Also, the kitchen sink did not drain. Everything else was excellent.

The hotel and the room that I stayed was good , good view and clean . The breakfast no good, it's grab and go, no options you have to choose juice or coffee, no place to sit, no social areas . The customer service wasn’t good I have to speak with different people in the counter , but they didn't

The bed was bad I had sore body because the bed was springy The bathroom was cheap Faucet and made noise when using it and the bathtab was wobbly it scary

The bed comfort was just horrible Need to be upgraded

La réception est jolie et très propre mais les couloirs avant d'arriver à la chambre annoncent la suite : la moquette est sale et déchirée par endroit. La chambre ne correspond pas du tout à la photo, c'est vétuste. Dommage car l'hôtel est excellemment bien situé.

O quarto que ficamos era bem diferente dos quartos das fotos, localização excelente. O café da manhã também não vale a pena, na verdade não é bem um café da manhã, mas sim um kit de alimentos com um copo descartável de café.

The water was not working and only ice was working and the ac was not working

O quarto standard é velho e tenebroso. Tive de fazer um update para ter uma condição agradável.