奥兰多波尼特克里克 JW 万豪度假村及水疗中心

環境很好 服務不錯 就是手紙比公共廁所都不如 建議自帶手纸

Perfect for our magic kingdom adventure. We took their shuttle.

This was an amazing stay. Extremely clean, comfortable room, great food and excellent staff.

Good hotel

Limpio, nuevo, buena atención, yo esperaba las habitaciones más grandes, la fachada impresiona, pero solo eso; por las fotos y porque nuestro propósito era recreativo, le faltan atracciones; para negocios o para dormir está Exelente; muy cerca de los parques de Disney.

Staff was very helpful and friendly

This was a place of peace and tranquility. I enjoyed going into the steam room and mist showers.

Luxury feels like room.

Amazing modern

This was a great experience until it was time to check out. They charged me upon arrival for an upgrade then when it was time to checkout they said I hadn’t paid because my card was declined. I called my card and they said they decline the new transactions but I was charged the day before $200 for the upgrade. The clerk kept wanting to go back and forth with me until I said stop. I will dispute that charges with my bank because I’m going to be late for DisneyWorld!

This hotel is beautiful and clean, room and pool services are 10/10. I took one star from the overall because of the hotel administration and front desk policy that needs revamping and retraining. They charge my card everyday instead of charging the balance at checkout, in my opinion that was poor business tactics, even my financial institution thought it was fraudulent charges. At checkout we paid the full balance which went out of our account and almost a week later there is still a hold on our card. I must add that the manager was very helpful and knowledgeable in trying to resolve our issues.

Wonderful hotel close to Disney springs

ESPECTACULAR!

very nice hotel, and super nice staff

Wonderful

Staff went above and beyond, including Valet - which were prompt & courteous! Look forward to return stays.

Very good customer service , was clean and pleasant environment!

Staff was great.

Very nice property.

Stay wasn't typical Marriott standards. Check was ok, TV in room didn't work then our car windows were smashed early in the morning. The maintenance was quick to come review the TV then he brought back a new TV 20min later. The car breakin was obviously not the fault of the hotel; however, we're on vacation so we don't have anything to clean glass out of the car or secure the window to get home. Marriot was less than helpful with providing us with access to a broom, garbage bags and tape. The valet was sincere and gave us as much information for the police report as they could. Assistance for completing a police report for a crime on their property or reviewing activity on their cameras could have been helpful but was not provided.