洛杉矶冈萨雷斯温德姆拉昆塔套房酒店

It had mold in the rooms we moved us to 3 different rooms before finding one with no mold

Rooms are outdated- does not look like pictures. Beds are really uncomfortable

Everything was good …just needed to replace toilet seat.It was clean but loose

The only thing missing was the additional lock that hooks over on the door.

I was on the first floor

Very nice workers

The guy at the desk seems always rusde towards a certain group of peop

Enjoyed my stay.

Mold smell in rooms

Good

I booked this room for my daughter and she checked in on Wednesday around 11 pm... the woman at the front was so nice and kind. And thats where the kindness ended(with her). By saturday housekeeping had not even came to the room once, no clean towels, no toilet paper given and trash was NOT picked up. My daughter let me know all this Saturday afternoon. I immediately called the hotel and spoke with a gentleman that acted almost bothered. When i told him the concerns he responded with "housekeeping already left for the day, she can come get w roll of toilet paper" i told him that is unneccepable. They were not given clean towels ghe whole time either. Not to mention shes 7 month pregnant. I asked him to take fresh items to her. I also asked for a manager to call me and was told he would be there for the overnight shift and would call me, i have yet to recievr a call. I also asked that a manager call me upon checking out on monday, still no call The breakfast attendants children were allowed to run all over disturbing paying guests during breakfast on saturday as well. The pool was flithy, with leaves and cigarette butts all in the water. ( i booked this hotel for a pool) For the price i paid, this is all unacceptable. Will NEVER stay here again, nor reccomend it

It’s a nice Hotel. I stayed there for business. Friendly staff. The hotel is not big, has 4 floors. It is located in a nice area where most of fast food restaurants are.

Had a big roach in the bathroom and a tiny one as well. It's a pet friendly hotel and you can definitely smell a pet like odor.

It was nice

Super friendly staff! Extra clean!

My car broke down and staff was very helpful and understanding. They extended my checkout time so I could get it fixed.

The upgrade to Dove products in the bathroom was great! Hot breakfast items as well as continental style was nice for those that cannot eat gluten! The convenient location made the stay so easy.

Ms. Debbie is the sweetest and I appreciated the check in process with her

Great stay, reasonable price, convenient for shopping, food and interstate.

What was the point of checking in online and through the hotels emails? My guests and my wife were unable to check in to the correct reservations and were forced to pay for an extra room. This made for a frustrating end to a long day while trying to move across country. Have yet to see a refund for the extra room and doubt we will.